Customer Ratings & Reviews

I needed this product when I had damages from moving and BestBuy gave me a new comparable TV of my choice because my existing model was no longer available!

I recently opted for Best Buy Total Care Plus, and it has proven to be an invaluable investment. The comprehensive coverage and outstanding service have provided me with unparalleled peace of mind. The protection plan goes above and beyond, covering accidental damage, hardware issues, and even extends beyond the manufacturer's warranty. This level of coverage ensures that my devices are safeguarded in every situation. The customer service experience has been exceptional. The representatives are knowledgeable, courteous, and quick to assist. Whether it's a simple inquiry or a more complex issue, they handle it with professionalism and efficiency. The added benefit of tech support and the ease of scheduling appointments for in-store services make Best Buy Total Care Plus a standout choice. Knowing that I have access to expert assistance whenever I need it is incredibly reassuring. In a world where technology can be unpredictable, Best Buy Total Care Plus stands out as a reliable and customer-focused solution. I wholeheartedly recommend it to anyone looking for a comprehensive protection plan that truly delivers. Five stars without a doubt!

My wife loves her Microsoft Surface Pro Laptop with the touch screen. You may not think you need it but it is very useful! She is a realtor and uses it for work so it's important for her to have the tools she needs and a computer that's quick and efficient. Best Buy helped her pick the best one for her.

Best for those with anxiety like me. I recently signed up for the Monthly Best Buy Protection plan, and I have to say, it's an awesome investment for anyone who wants to ensure their devices are protected. The plan offers coverage for up to 24 months and covers everything that breaks. I was pleasantly surprised to find that it was even included in my Total Tech package, which made it an even better deal. I highly recommend this protection plan to anyone who wants to avoid the stress and financial burden of dealing with unexpected repairs. With the Monthly Best Buy Protection plan, you can rest easy knowing that if something goes wrong with your device, you can easily get it fixed or replaced without breaking the bank. One of the best things about this plan is the peace of mind it offers. Whether you're worried about drops, spills, or other types of damage, you can trust that your device is covered. The customer service at Best Buy is also top-notch, and I've had great experiences with them in the past when I needed help with a device issue. Overall, I can confidently say that the Monthly Best Buy Protection plan is an excellent investment for anyone who wants to protect their devices and avoid unexpected repair costs. It's a small price to pay for the security and peace of mind that come with knowing that your devices are covered in case of damage or malfunction. I highly recommend this plan to anyone looking for comprehensive device protection.

24 months of protection? And you can protect all of your devices. 10/10

always protect your investments. This is the smartest thing for the monet

As seniors we always need peace of mind. This helps.

Very much worth the money. Have used it multiple times with my phone and computer.

Fast, sleek, and powerful—this laptop handles everything from work to streaming like a champ. Great display, smooth performance, and battery life that actually lasts! Perfect for daily use and heavy multitasking. Super happy with the purchase!

The Best But protection on a gives me the opportunity to keep my computers and television running correctly. It is definitely worth the investment!

Great value for money. You can never predict when you will need this

Appointments have been available in a very prompt time frame. Most agents are polite.

The best. Had an issue with my laptop. Brought into Best Buy Geek Squad. They knew that it would need to be sent out. They figured out a work around as I needed a computer.

Makes me feel alot saferwhen traveling with my laptop

Best Buy Protection gives me peace of mind k owing that I have support for anything I need.

Excelent laptop, the battery life is good, arround 3-4 hours.

Overall it has been very useful for our line of business of construction. Especially with multiple computer devices.

To have peace of mind regarding almost if anything can go wrong, I find this to be quite helpful and useful. The only disappointment is the HOLD time. And once in a while, you may find someone who’s not as familiar with certain products and things, but in the long run, I think it’s worth it.

This 24 month protection is included with Best Buy Total Tech coverage. This alone make it worth having Total Tech.

I never leave the store without protecting my stuff, and neither should you. You never know what might happen.