Customer Ratings & Reviews

Very good holding no problem. Hhggghyyyyyyggyyyyuyyyuu

Great device just not a laptop for mortgage work. I only returned it because I bought it for work and the software wasn’t comparable with work software

good laptop, light, nice keyboard, and works well.

Not sure whether I like this service yet I hate to pay the monthly fee

Excellent product, excellent choice, very very good

Great laptop for every day usages. Would recommend to all.

Works for me but somewhat misleading in the cost. Cost seems to be per year

It's nice to not have to worry about the upkeep and maintenance of high-end products.

I assume this will protect me properly, but have no idea, It was free.

Good value for overall protection. Enjoy the cost savings.

Seems good. Essentially you have to weigh what it’s worth to you.

Pretty good but does move around allot. For the price it should stay in place

came with the purchase of an hp envy laptop and very useful

I ended up selling this computer. Even after reinstalling Windows, it had issues with lag. I also have had several gaming laptops that allowed USBC charging. While this one does allow it, it only seemed to work with certain chargers and vables - even ones that were higher Watts - made no sense. I also had issues with the trackpad. Oddly, i had no issues gaming on it and did like the keyboard. I would not recommend this computer but maybe i just had a dud.

have not had to use it yet but good to know it is there

Have not had a good chance to use yet but optimistic

I bought a new Dell laptop, and I love it. But I am very disappointed with Geek Squad service. I bought a new computer, and a serviceman came to "set up" my new computer. Maybe I am making too many assumptions, but I thought "setup" would include file transfer. I am now stuck in a purgatory where every file I move tries to copy to Microsoft's One Drive. I have tried to correct this using the help desk, but after an hour and a half, the best answer I could get was "Your problem will be advanced in 60 minutes" and I gave up a password to get that far.

This is great to have as you never knows what can happen

The service didn't help with my issues. I tried for hours and still no solved.

I've had this protection prior & i think it's a good deal.