Customer Ratings & Reviews

I love that the total protection auto-renews, so I don’t have to forget to pay it and lose it

Fantastic Laptop, build quality is super solid, screen is smooth, excellent port options.

It's a good option to have for when you are buying expensive and crucial items like a computer

Excellent protection plan for laptops. Great coverage for battery, chargers, damage, etc

Love the protection option that Best Buy offers! Gives me piece of mind!

Great great great does what it needs to do and no issues

Do NOT buy ROG laptops, I bought this laptop brand new for $2,000 after just 1 year three keys on the keyboard stop responding, Aswell some lights of the aura of the keys stop working completely, nothing been spilled on the computer or got any damage. poor design and cheap. this computer get also super hot if you gaming some keys will get really really hot that you cant even press on them. VERY POOR PERFORMACE AND POORLY MADE. Aswell get ready to pay for best buy total protection plus another 99$ to ship for repair not only you spend $2,000 on crap laptop $200 membership yearly membership plus more fees what a joke.

I bought this laptop with the illusion of having a good device from one of the most prestigious brands in the world, but I was unlucky that this device had a problem on the screen, I requested the exchange and they gave me a new device and then using it for two days also presented the same problem on the screen.