Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1907 reviews
(1,907 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Not good for business use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too much adds are showing in the website which makes it harder to work.
No, I would not recommend this to a friendRated 1 out of 5 stars
AS BAD AS IT CAN GET
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ZERO STARS --THE LAPTOM CREEN FALLS BACKWARDS ONCE IT IS A BIT TILTED TO SEE BETTER AT A SCREEN AS WELL AND OUR CHAGER WAS NOT RETURNED
No, I would not recommend this to a friendRated 1 out of 5 stars
Lack of service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need to replace a $30 remote. Best Buy has no trust in a loyal customer. Consider switching to Prime. Lack of detail is intentional
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Dell computer I bought was JUNK. Was brought in for repairs at 150$ and was told the next time to call intel if I wanted something fixed. Computer was not fixed for a loss of 150$
No, I would not recommend this to a friendRated 1 out of 5 stars
ANGRY CUSTOMER
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm pist that I paid for a two-year protection plan and today I was told I cannot get my laptop worked on repairs needed > REDICULOUS<
No, I would not recommend this to a friendRated 1 out of 5 stars
Repair desk and call line can't see the warranty
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When computer is sent in with a note in the service order, the repair desk did not see it. When you call no one can put you in contact with the right department so the warranty is NOT a warranty!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible service, these guys know nothing and the so called service center is more useless then the customer service line you call.
No, I would not recommend this to a friendRated 1 out of 5 stars
CRAP!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CRAP!!! HHHJJKJGRRUGSYJGFYHGFFHJJGFHHGFGFGHJUYFDTYUY
No, I would not recommend this to a friendRated 1 out of 5 stars
Could’ve either price matched or given a better de
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can’t beat an extra 2 years from the competition
No, I would not recommend this to a friendRated 1 out of 5 stars
Not sure if its worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought in my laptop that i got less than a year cause the usb is shot and they cant fix so what am i paying all this money for??
No, I would not recommend this to a friendRated 1 out of 5 stars
Keep Your Money
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not certain why I haven't cancelled this service yet. I will definitely be doing that this month. Not worth the charge for mediocre service.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardly covers anything. Was worth it at the moment but not in the long run. Just another one of those tricks to get you to buy more
No, I would not recommend this to a friendRated 1 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection has saved me money many times when devices dont work
I would recommend this to a friendRated 1 out of 5 stars
Useful if you get a quality product.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should provide extended return period. Useless if you get stuck with a bad product and overlook the return period.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't bother
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth it. When the device breaks, Best Buy is either unwilling to fix it or very slow in resolving the issue.
No, I would not recommend this to a friendRated 1 out of 5 stars
Fix
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same review showing for every product needs to fix
No, I would not recommend this to a friendRated 3 out of 5 stars
Nothing exceptional about this plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is just another standard repair plan. Gotta spend some money for the privilege of a discounted repair.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unwanted re-subscription
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know this was added to a purchase and wasn’t happy about it
No, I would not recommend this to a friendRated 1 out of 5 stars
Miss circuit city
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be careful this protection has cost me two laptops
No, I would not recommend this to a friendRated 1 out of 5 stars
Surprise "deductible" / "Co-pay" $99
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprise. BB charges a "co-pay" on their "warranty."
No, I would not recommend this to a friend