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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,831 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for the Best Buy protection. Our new dishwasher was having problems and we received a new one within a week. The service team that came was amazing, even helping to fix the pilot light on the new stove. Thank you for taking your time and helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having the convenience of calling Best Buy whenever I have any issues with my products. I love how fast a professional gets scheduled to my house and it’s very easy to get my items fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an expensive dishwasher that was a lemon and decided to have constant problems after the manufacturer warranty was up, I have this service on all of my items I purchase. They don’t make things the way they used to and it’s a small price to pay for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LITERALLY THE BEST BUY!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A sleek and beautiful look. Best buy came through with the product that was sold oou every where else! I loved the ease of purchase and customer service from point if sale to installation. Absolute great addition to my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just thought this is worth it when you want to buy a big ticket item in best buy, such as appliances. Rather than paying installation and delivery fee, which is easily goes up to $200 might as well purchase this and you'll get delivery and installation for free, plus you'll get a lot more benefits. A no brainer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protected is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to know your products are being protected that if anything happen to can call and get the issue solved .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and easy to call when needed. Appointments are kept and technicians are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to not need it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have not used it, and hope I dont have to. However, nice to know it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra protection. I don't use it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Included with total member. Good value and insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I just bought this last month but from what I have read and heard, it is worth every penny. I love peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought for granddaughters Apple computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this particular protection but Best Buy has always been great with their Total Protection packages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes please

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plans are only common sense. You insure everything else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my samsungs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as planned. Installation was done by best buy and they did a great job and cleaned up nicely afterwards. The product has been great. Works like its supposed to and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    And decided

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really sure about this product. I don’t have any experience with it, but if it’s like the rest of the products, I’m sure it’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech is totally worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first joined Total Tech Protection I didn’t think it would be something I would keep, however, I soon discovered having my products cover for 24 months for one price was amazing. And this includes AppleCare, which makes it even a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Automatic coverage w/Total Protection membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I literally save hundreds of $$ per year with a Best Buy Total Protection membership. Everything I buy automatically gets covered at NO additional $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally everything i buy from here is covered under this plan! This is a must have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new convection stove

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, regular and convection oven. Had one in white previously and this one is very nice. Only negative is the silicone around the stove top glass. Had to replace the first stove because the caulking was not properly done. The replacement was great, but I do wonder how well it will hold up over time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faye’s Product Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection I get on all the products purchased from Best Buy. Enjoy the free delivery on big items. I haven’t had to call for any service yet, but like the piece of mind not worrying about repairs.

    I would recommend this to a friend