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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1778 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,778 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Highly recommended. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my samsungs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was as planned. Installation was done by best buy and they did a great job and cleaned up nicely afterwards. The product has been great. Works like its supposed to and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very thankful for the Best Buy protection. Our new dishwasher was having problems and we received a new one within a week. The service team that came was amazing, even helping to fix the pilot light on the new stove. Thank you for taking your time and helping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best part is the unlimited suport and yes they help. I have called about three times on the last year and always got the help i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting Best Buy protection plan is amazing. i use to enjoy the plan, but i think there is a change in the plan starting this year 2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty way worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty has always been worth it! BEST BUY STANDS BEHIND THE PRODUCTS THEY SELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheap insurance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must is to purchase extra warranty as been burned by broken electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection is great to have. It gives peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an expensive dishwasher that was a lemon and decided to have constant problems after the manufacturer warranty was up, I have this service on all of my items I purchase. They don’t make things the way they used to and it’s a small price to pay for the piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung family hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Referigetor was excellent food stays good not spoiled and when doors is open it’s gives us a reminder to close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech protection is the way to go.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love knowing that everything purchased is automatically covered through the Total Tech Protection service. One less thing to worry about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24 Month Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Protection Plan covering my new gas range for 24 months gives me peace of mind for protection which I totally doubt I will ever need as my new range is top quality and built perfectly and competently. But it is extremely comforting to know it is there just in case. Another 5 Gold Stars Best Buy Service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the idea of possibly canceling later but after a good amount of time of thinking about it I ended up keeping it because it gives me peace of mind knowing all my purchases are covered in case something was to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have.. For any purchase. Comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, peace of mind is worth the price especially in a day and age where everyone’s instinct is to throw away what doesn’t work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for Best Buy Protection & Total Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have gotten extensive value from our Monthly Best Buy Protection and Total Tech. A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to found here the best deal in town Went to every store around the area including couldn't find a better deal than best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faye’s Product Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection I get on all the products purchased from Best Buy. Enjoy the free delivery on big items. I haven’t had to call for any service yet, but like the piece of mind not worrying about repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth every penny ! Nice to have in event break something !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just thought this is worth it when you want to buy a big ticket item in best buy, such as appliances. Rather than paying installation and delivery fee, which is easily goes up to $200 might as well purchase this and you'll get delivery and installation for free, plus you'll get a lot more benefits. A no brainer

    I would recommend this to a friend