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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,831 reviews
  • Rated 5 out of 5 stars

    Customer service excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I had an issue they were very nice and resolved my issue in a manner that was way beyond what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it, but every time I've needed best buy, they're on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty/Geek Squad Total Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with the free installation and warranty. Changes came with name and features. Hope these continue! Only concern is calling the on warranty geek squad number for replacement parts. Takes hours to get through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service is always excellent when I call and they handle all my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend well worth the purchases

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection plan is why I do purchase all of my items from Best Buy. Geek squad is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program saved me $400 on my new range purchase. Cost $179 saved $400... Works for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, will definitely get again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection works perfectly with all my needs and accessories

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with the idea of possibly canceling later but after a good amount of time of thinking about it I ended up keeping it because it gives me peace of mind knowing all my purchases are covered in case something was to happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes protection plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a good protection plan. You never know what’s gana happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    yes they help

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best part is the unlimited suport and yes they help. I have called about three times on the last year and always got the help i needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A safe bet?

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good but to me. As microwaves become more complex. It seems more things can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    getting Best Buy protection plan is amazing. i use to enjoy the plan, but i think there is a change in the plan starting this year 2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online and everything was as advertised and no damages!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the design and well as functionality mer my expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It pays for itself and then some

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had mine when my dishwasher was not repairable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it. They delivered my kitchen suite for free and warrantee it. I had trouble with an old Dyson, and they gave me full value as they could not replace it. I used that to buy a new Dyson.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always great to know that your equipment is protected for an extra year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, I recommend it. I am happy with the pur

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I recommend it. I am happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best But warranty membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands by their membership warranty. It’s a steal for the warranty you receive.

    I would recommend this to a friend