Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,831 reviews
  • Rated 5 out of 5 stars

    mountain top view

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 24 month coverage helps in deciding to buy. product review also helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects all my products which makes it much easier. I feel secure with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Insurance

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Insurance to have as appliances aren't made as well as they were twenty years ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WiFi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job Best Buy. This gave us peace of mind having the extra warranty. We appreciated the feed back and extra advice for our purchase. We feel confident that we made the right choice and we are so glad that we updated things at our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have.. For any purchase. Comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Suport care best buy

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for some years this years change a lit bit but still are valible, the money that cust it is me no headaches too look for someone to fix your stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    unused 24 month protection

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the 24month protection using my bestbuy totaltech membership so i think its a good choice although did not used it for support or break fix so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it you will need it!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service and best on the market hands down! Friendly dependable and good investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAVEN'T HAD TO USE IT YET AND HOPE I DONT HAVE TO BUT VERY NICE TO HAVE JUST IN CASE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good stuff

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my products are protected for 24 months and the apple care stuff is much appreciated as well. I hope they make totaltech a $100/2 years for repeat customers. It already paid for itself when I got free installation for the appliances that I ordered and the 24 month warranty/protections stuff is just icing on top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover yourself.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. So many perks….. worth every bit of the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable support

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Support is good and the technicians know their stuff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage for just about any device. The Geek Squad is the best thing ever! These guys are genius nerds and the best service providers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got it. Appliances came in damaged from factory and they were able to get a replacement no extra charge. Also if I changed my mind I could still swap

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself after the initial purchase, but i can see the peace of mind that you can get if purchasing bigger or more costly items. I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love love this product. It’s quality is amazing. It’s easy to work. It’s a beautiful piece of appliance. Very easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty is peace of mind

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i signed up for membership , warranty extended and the item for two years and the plan was for being a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection program is a great benefit to have and well worth the price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What they dont tell you is that tge two year warranty you get with Best Buy Total Orotection runs concurrently with manufacturers one year warranty, so inreakity BB is only providing you a singme year of coverage. Getting them to honor Apple Care claims at the store in Potonac Yards, VA at least has proven to be extrememy difficult due to lots of excuses about how Apple wont accept claims from their store. Buyer Beware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall we are satisfied with the coverage and customer service. I wish we get additional discount as part of member. Hopefully, this will attract more people to purchase the membership.

    I would recommend this to a friend