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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1831 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,831 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection package was well worth it as they delivered and hauled away old appliances with this plan. We were very happy with our purchase at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service plan available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan and gives you piece of mind when stuff breaks .. also the free installation of items more than makes up for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a whole set of kitchen appliances. This came as part of the Total Tech Membership. Excellent value especially when buying expensive, or multiple items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when requested. But not a complete fix, but repairman suggested a different product. So far so good with new machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I haven’t had to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not yet had to use it. I am hoping that this four-star review will stay. But if I have the same experience as I did with delivery it will change

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this service plan for all your major appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION PLAN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PROTECTION PLAN PROVIDES PIECE OF MIND FOR ALL YOUR APPLIANCE NEEDS - A SOLID CHOICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent services

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and good price. Will purchase all appliances and electronics from Best Buy. Everything is covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is a great benefit for total tech members. It’s a worry, free benefit and you don’t have to worry about salesman trying to sell you on warranties that you may not need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great program. One price for a year of delivery, installation, and haul away. It would be great if the appointment times were real. They are not. The local company providing the service sets the time the day before delivery making it impossible to plan. However, the Total Tech program is an awesome one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty /protection is a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a must Purchase. The warranty is amazing and appointment is made Priority.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan provides you peace of mind protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy Total Tech program. We buy tons of stuff for rentals and this provides free delivery, installation and a 2 year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because all of our appliances are over 20 years old, we purchased 4 new appliances in the last year. This Best Buy Protection Plan saved us a ton of money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosch dishwasher

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean front doesn't interrupt my vertical surfaces. Very quiet! Dishes come out spotless. Still learning best loading patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best thing to have and the service is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great value. They come fix the products for you for free and also technical support over the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = 10⭐️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy repair service which led to a full replacement of microwave. Service tech was very knowledgeable and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership is he must.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone should definitely become a member and get all the discounts as well as the benefits plus protection for those expensive home items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the Protection plan is the only way to go when buying any kind of appliances. Don't really understand why anyone would not get the extended warranty on anything that they buy.

    I would recommend this to a friend