Customer Ratings & Reviews

Given how things are made "these days," it was a definite perk to get added protection through Best Buy. I have not had to use it, so can only say I feel good about it, not great. Time will tell!

This is the best protection plan we have ever purchased. Its worth the $200 a year DEFINITELY!!!

This is an incredible product and does everything it says thank you!

I love having this because if anything happens to it, they come out and try to fix it, if not then they go onto the next step until its fixed.

This is a great plan; other companies charge to install and haul away appliances. With this plan, there is no fee for these services and warranty on appliances also. Great Buy

I am in love with this cooktop! I cooked the perfect steak on the first use. I only pray it last longer than my Frigidaire

first time purchasing the product. has 6months extended price matching and return window. has extended 1 year geek squad warranty unfortunately has to keep renewing to keep the warranty extended to get 2yrs. worth

Good savings you don't have to buy warranty every time you buy a product

I've gotten more than my money's worth from this program. I started with a pilot version of this program in my home state and when they rolled it out nationally, it was immediately available in my winter home state.

I got several items at best buy like my handy printer. It did not work out so it was so easy to return and exchange it for a better one . No hassles. They were able to track the product with no receipt.

I picked up a great deal on 3 appliances and have no regrets. I would have liked the stove/range had a fan for a bit quicker cook times (like my old one), but everything looks great works so much better than my old stuff.

So far we feel like the Best Buy Protection is worth the money.

Good for what it is and if you plan to buy lots of products the first year from Best Buy. I wish they had the 5 year week squad option; that was fantastic.

I am very happy with this product. It has all the functions I was looking for and set up was easy.

Very good product. Does a great job. Definitely Best Buy is the place to buy.

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I was quite pleased to find out that by being a Total Tech customer I was automatically qualified for a 24 month warranty protection for the purchase of my appliance. That is a great deal.

Used this for our install and were glad that we did. Have not needed it for any other reason yet, but good to know it is available.

Best Buy total is an amazing concept and protection plan. Better than a home warranty. I highly recommend Best Buy total.

I love this protection plan. It is amazing. I’m so sorry that they’re changing it.