Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 1831 reviews
(1,831 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trust me…get the protection plan. Its definitely worth it and you’ll be happy you did!
I would recommend this to a friendRated 3 out of 5 stars
geek squad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad can be helpful if they do house calls and can fix it from home, I have had to go back to store to purchase products
No, I would not recommend this to a friendRated 5 out of 5 stars
Dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Good price, and easy to use. Best service to install.
I would recommend this to a friendRated 3 out of 5 stars
Frustrating dealing with Geek Squad chat service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To be clear, the dishwasher is great. It's the Geek Squad service I'm frustrated with. After giving customer service a 1 star and the dishwasher a 5 star, it is averaging out at 3 stars. I have a Total Tech Membership, but chatting with agents to try and schedule a service call is a 45 minute endeavor, and it takes several to get one that knows what they're talking about. I'm currently waiting for my third person, and it says I have a 5 minute wait. The second associate told me I had to call Samsung, which isn't true. The first one just stopped talking, so I finally ended the chat after 5 minutes of silence.
I would recommend this to a friendRated 5 out of 5 stars
Wish I could’ve gotten a 5-year contract.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish we could’ve gotten a 5-year contract, but we got a great deal.
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used this for our install and were glad that we did. Have not needed it for any other reason yet, but good to know it is available.
I would recommend this to a friendRated 5 out of 5 stars
Dealbreaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best protection plan we have ever purchased. Its worth the $200 a year DEFINITELY!!!
I would recommend this to a friendRated 5 out of 5 stars
Great program to purchase electronics/appliances
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great service! It not only covers my phone and watch, but it covers appliances and it give me free shipping and installation. It has saved me a lot of money!
I would recommend this to a friendRated 5 out of 5 stars
Awesome Deal
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best investment I have made in a long time. It is absolutely wonderful and so worth it I will renew when it expires for sure.
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extends the limited manufacturer warranty on large items which is a must these days. Made our decision to purchase easier. BestBuy support is solid.
I would recommend this to a friendRated 5 out of 5 stars
crucial coverage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.super important to protect your devices after purchase!
I would recommend this to a friendRated 5 out of 5 stars
Fuji
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really great nice capture moments with family
I would recommend this to a friendRated 5 out of 5 stars
Protection plan with many advantages.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy total is an amazing concept and protection plan. Better than a home warranty. I highly recommend Best Buy total.
I would recommend this to a friendRated 4 out of 5 stars
Good mostly
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I had my deliveries all went well. The appliances were delivered and set up. My most recent delivery to my sister in law was just dropped off at her front door at her senior apartment and was not even unpacked.
I would recommend this to a friendRated 5 out of 5 stars
Great protection plan.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best protection plan. Piece of mind knowing that all of my purchases will be covered for 24 months. Like that I got free installation on my dishwasher and 2 televisions that I purchased.
I would recommend this to a friendRated 5 out of 5 stars
Great, Brilliant benefit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a brilliant and EXCELLENT free benefit. Most electronic devices work or fail in their first year. Great AUTOMATIC benefit. Bravo!
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The warranty gives tremendous peace of mind. Who wouldn't sleep better knowing they had 2 years of coverage if anything on their new stove fails.
I would recommend this to a friendRated 5 out of 5 stars
HAPPIER THAN EVER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT INSURACE PLAN ONE PAYMENT COVERS 2 YEARS OF ALL THE PRODUC YOU BUY A BEST BUY.. Definitely replacing all my appliances. It also comes with free delivery and instalment on certain products.
I would recommend this to a friendRated 5 out of 5 stars
Nconradpsi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is performing as expected. We are happy with its cleaning and quietness…like the “third shelf” for flat items
I would recommend this to a friendRated 5 out of 5 stars
protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy a lot from best buy, i'd say this protection plan is worth it. Great price for peace of mind that you're covered if something breaks.
I would recommend this to a friend