Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1778 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,778 reviews
  • Rated 5 out of 5 stars

    Best Buy Protection Plan

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 month Best Buy Protection is a great value for my new purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Purchase!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives us extra piece of mind knowing that all of our purchases will automatically come with extended warranties (up to 24 mo.) because we purchased the Totaltech Membership, so far we're EXTREMELY happy with it and HIGHLY recommend it to everyone! Why we're "EXTREMELY" happy, because not only do we get extended warranties and a longer return window we also get free installation for our Best Buy purchases. Our membership covered the entire cost of installation of our new appliances (Electric Range & Over the Range Microwave Hood), plus installation of 4 TV's mounted on the wall, 3 soundbars also mounted on the wall under the TV's and we also had an in wall plug installed behind one of the TV's which hides the cords inside the wall. All the installers have arrived on time and have all been very professional - we HIGHLY recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best buy warranty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually i hsvent had to use it .greatfully everything i e purchased has been doing as it should.did have to buy a new amazon fire setup cause lost remote a while bsck and the warranty does it cover it n new remore cost is nesrly cost of new set up.beyond that pretty happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection Plan

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to love this protection plan until they took off the free wall mounting.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind to know that I get two years of support on what I buy from Best Buy. Most warranties are only a year and it can be tricky to figure out where to go. If I have a problem, I go to Best Buy and it gets sorted out. It's one of the reasons my first choice for where to buy electronics is Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy's Warranty

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchase many items from Best Buy and buy a warranty for each item. We have saved so much money buying the 2 year that covers ALL our purchases, instead of buying a waranty for each item. Best Buy makes it easy for whenever you may need to exhange or replace an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for kid's electronics

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good plan for families that have kids with electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the program. Our family has used this multiple times already. They're quick to want to help. They don't ask me a million questions if I need to set up a service. They make it easy. I let them know what's going on and they set the service up. If I have questions, they're quick to answer them for me. I really feel like a Best Buy VIP with this. I also like that they cover what you buy for up to 2 years, no questions asked. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job and excellent material and I recommend to buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this is worth it

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to save on the upfront purchase price. Hope this is worth the difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that it is very efficient and just perfect for my laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plan and knowing that I’m covered if something should happen to my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg stove

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device! Literally i have a steel of the year from $2600 to $857

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t wait

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome possum give me some mo ya know! Can’t wait.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly protection 24 months

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The extra protection is just a little more piece of mind!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this protection plan, this has a lot of benefits in case of it getting damaged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    External Hard Drive

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize that the External Hard Drive I purchased was covered under my Total Protection Plan until I received this "Review."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TOTAL TECH ALWAYS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy TOTAL TECH MEMBERSHIP AND SERVICE IS A MUST! THIS IS THE MAIN REASON I BUY EVERYTHING I CAN FROM Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 24 month protection package

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having Best Buys 24 month total protection is very comforting. We all know that our appliances can have issues. With Best Buys protection package, there are no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    60 day price guarantee pays for itself!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100% WORTH IT!!! Each time we purchase a new appliance, we ultimately purchase from Best Buy. With our plan we have a 60 price guarantee, free installation and free delivery. This plan has been worth every penny!! We've received $128 back on our purchase of our dishwasher due to a price drop, and $200 back on our range we purchased with the 60 day price drop guarantee. Great, helpful, knowledgable sales people, it's worth it!!

    I would recommend this to a friend