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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1785 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 1,785 reviews
  • Rated 1 out of 5 stars

    Overrated

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good if you plan on multiple purchases. I bought one range and paid 199.00 for a year. Geek squad was on 139.00 for 3 years. Paying 199.00 for the first year while having a factory warranty is a waste. I canceled the protection and tried to get the Geek squad protection but now they are not allowing me to make that purchase. I have no long term protection and not too happy about that. I wish the employee that sold me the range would have explained the policy difference to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of working the dishwasher. My wife and i glad to have made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with this! Saving lots of money between this and the appliance take away!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Waste Your $$$

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 year membership. Purchased over $4,000 in appliances. Microwave stopped heating about 2 weeks shor of expiration. Best Buy would not honor membership.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before two year i lose one warmer and glass is broken for no reason

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after less than 2 years and Best Buy wouldn’t cover any repairs. Do NOT buy Samsung.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never used it. The cost of the service is overpriced considering I never used it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Front of the line

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pays for itself and you get hidden discounts, when you schedule there is no wait

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free delivery and setup by geek squad, great follow up service. easy appointments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny for quick professional install, and peace of mind if issues arise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not lift a finger - Everything is amazing - BestBuy is always the best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the fact that this covers you on top of the manufacturer's warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 2 years

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a protection plan! Hopefully we won't need it but it is there incase we do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this plan, i tried using it for laptop repair, but ended up being transferred to a third party and charged $200+ for remote solution

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    provides the support and protection needed when purchasing an expensive product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frightened to use it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used yet, it am scared about the fact that would need to use due to the terrible experience I had buying appliances at BestBuy and with its contractors.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Expensive and Useless

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an expensive coverage that you still have to pay a lot to use it. Do NOT get it!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection plan easy to use call or just take it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lake Sylvia Guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service provided was excellent! Knowledgable and quick service!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extra protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so I have a fair , I hope if I have to it really is helpful. Makes me a little more comfortable knowing I have it.

    I would recommend this to a friend