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Customer reviews

Rating 4.6 out of 5 stars with 1816 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 1,816 reviews
  • Rated 5 out of 5 stars

    Product protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection plan easy to use call or just take it in the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lake Sylvia Guy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service provided was excellent! Knowledgable and quick service!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extra protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet so I have a fair , I hope if I have to it really is helpful. Makes me a little more comfortable knowing I have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always awesome with their warranties and their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the monthly Best Buy protection. So glad I bought Total Tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good if you buy a lot from there............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as expected...discounts were worth the purchase. would recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    ?? bought 2 within 1 month??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta check into this as I guess I have two of these each bought within the same month - what is it? Not sure as I haven't used it. I get overcharged for everything at BB. I don't even know if I need this as I didn't know I bought this - I bought Total Tech and BB hasn't honored any part of the Total Tech package.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the investment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like this plan, i tried using it for laptop repair, but ended up being transferred to a third party and charged $200+ for remote solution

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vent Fan issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the Kitchenaid Microwave Convection but am having a problem with the Vent Fan shutting down and not working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will help keep all my appliances and electronics current

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and did an outstanding job. Very detailed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Died after less than 2 years and Best Buy wouldn’t cover any repairs. Do NOT buy Samsung.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of value in the total tech annual plan that we purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far big peace of mind definitely would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def get it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment! Get it!! Worry free! Always get it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever thank you Best Buy on time best technician

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before two year i lose one warmer and glass is broken for no reason

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta get Total-Tech!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total-Tech is a must have for all high-end electronics!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Dishwasher broke under a year called to have it fixed and they said they dont have anyone able to fix it. Called back lil later and apperitanly it never renewed after first 12 months on the best buy credit card so i was left with broken dish washer and year wasted paying for service

    No, I would not recommend this to a friend