Customer Ratings & Reviews

Doesn’t even cover to fix my oven. Charging me $149 just to assess the problem first

worst experience. I am struggling to get a refund for warranty sold to me that I returned all the product for. After waiting almost 6 months to get product, I am getting a prorated refund on the warranty ???? this is a scam

yet another charge that i never made! Buyers Beware of BEST BUY now...they are def not same company they use to be.....i have done business with them over 20 years! NEVER AGAIN will i buy from them!

Paid $199.00 for Total Tech coverage and can not get Total Tech service to uninstall the defective product the sent and bring/instal a working product.

Samsung and worstbuy are a joke. Products and service are a joke. Three calls and still not fixed. Went without product for over a month.

I was sold a protection on property they refused to deliver or install undamaged

Hasn’t been to long I’ve purchased this stove and already Right rear lighter doesn’t lit up and when using stove entire top and grill gets too hot not a fan of this stove

Cancellation after cancellation. Never informed why, just that we had to reschedule. Asked for supervisor to call us back - nothing. This is not a store to deal with.

Waste of money do not buy. They tell you anything they want to get you to buy it nothing's true, Don't believe a word that comes out of the salesman's mouth or the manager. Eric.

Best buy hires terribly incompetent installers and then leaves you with no customer service to fix your problem they created

This is a racket. Only buy if your remodeling and making multiple purchases in the year. You have to renew to continue coverage.

Dishwasher did not rinse properly. I was disappointment with overall performance.

So far i am.not impressed no one knows whats going on . Had to call 3 time . Took all info all 3 times before it worked had to talk to a manager

Protect what. it isn't installed. When are you going to install the product? When we get it installed we can review. Review for getting the product and installing it would be nice.

Program used to be awesome until they went and changed it.

Refuse to pay or do anything once I had a fire the house wasn’t covered by any of this

Avoid it, as the service is terrible and not worth your money.

They use incompetent installers so anot worth the hassle.

Dupoursurspurspurspyeap63so6eso6es96eso6ea360s06eap63a0s64ps64ps74p6s4p64sp6eaoa6eso6euspflufspufs

BEST BUY WASA PAID TO INSTALL BUT NEVER DID BECAUSE THEY KEPT DELAYING; ENDED UP PAYING SOMEONE ELSE WHO DID A GOOD JOB