Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 1785 reviews
(1,785 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Retail Stupidity Best Buy 6
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not needed within 16 hours of you cancelling my new range after purchasing it.
No, I would not recommend this to a friendRated 1 out of 5 stars
No help for new broken appliances
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since just purchased dishwasher, total tech only directs you to call manufacturer. No need for them.
No, I would not recommend this to a friendRated 1 out of 5 stars
Move along
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced, dealing with Best Buy service makes Wal-mart look like professionals
No, I would not recommend this to a friendRated 1 out of 5 stars
samsung dishwasher
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy Samsung products. Breaks down in the first month
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a protection plan that you have to buy because these companies make bad products
No, I would not recommend this to a friendRated 1 out of 5 stars
Haven't Used
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had to use this service, so I can't comment on it.
I would recommend this to a friendRated 3 out of 5 stars
Can’t comment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had a need for product replacement yet. Can’t provide feedback.
I would recommend this to a friendRated 1 out of 5 stars
Not worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Install and delivery is the only reason to get this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Refund
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charged 3 times for this and not refunded! Please refund my Best Buy card for these. Absolutely the worst
No, I would not recommend this to a friendRated 1 out of 5 stars
Scams
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never pay for it again. Basically useless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was totally going to buy this until it took six weeks to get my dishwasher installed
No, I would not recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was left with a GAS LEAK. The Samsungs have a history of this I was told...why are you selling them????
No, I would not recommend this to a friendRated 1 out of 5 stars
Total tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech has made warranty warranty a breeze and I now save money
I would recommend this to a friendRated 1 out of 5 stars
Overblown and Costly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overblown and costly. Does nothing. Just complicates matters.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bogus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sell you a plan which gives you a discounted installation of appliance. The 3rd party who came refused the installation stating the house did not have new connection required by best by
No, I would not recommend this to a friendRated 5 out of 5 stars
Highly recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's very important and always necessary to have protection for my devices, and I've never had this before. Excellent service, no matter the time.
I would recommend this to a friendRated 5 out of 5 stars
I like to compare prices from other stores.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always like to shop at Bestbuy in person, to see the different prices. And items.
I would recommend this to a friendRated 3 out of 5 stars
Is the protection plan of value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not told that the protection plan only goes into effect after the factory has expired. A two year extended warranty is really for one year.
No, I would not recommend this to a friendRated 5 out of 5 stars
A very satisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a dishwasher, best experience I have ever had from the salesman through the process to the people that installed the unit. Great job Best Buy!
I would recommend this to a friendRated 5 out of 5 stars
LG Stove
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product. Salesperson was very knowledgeable about this product. Would definitely recommend.
I would recommend this to a friend