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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1785 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 1,785 reviews
  • Rated 1 out of 5 stars

    Retail Stupidity Best Buy 6

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not needed within 16 hours of you cancelling my new range after purchasing it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No help for new broken appliances

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since just purchased dishwasher, total tech only directs you to call manufacturer. No need for them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Move along

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced, dealing with Best Buy service makes Wal-mart look like professionals

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    samsung dishwasher

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy Samsung products. Breaks down in the first month

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan that you have to buy because these companies make bad products

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Haven't Used

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this service, so I can't comment on it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can’t comment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had a need for product replacement yet. Can’t provide feedback.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install and delivery is the only reason to get this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Refund

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged 3 times for this and not refunded! Please refund my Best Buy card for these. Absolutely the worst

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Scams

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never pay for it again. Basically useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally going to buy this until it took six weeks to get my dishwasher installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was left with a GAS LEAK. The Samsungs have a history of this I was told...why are you selling them????

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Total tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech has made warranty warranty a breeze and I now save money

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overblown and Costly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overblown and costly. Does nothing. Just complicates matters.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bogus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sell you a plan which gives you a discounted installation of appliance. The 3rd party who came refused the installation stating the house did not have new connection required by best by

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very important and always necessary to have protection for my devices, and I've never had this before. Excellent service, no matter the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like to compare prices from other stores.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to shop at Bestbuy in person, to see the different prices. And items.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is the protection plan of value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not told that the protection plan only goes into effect after the factory has expired. A two year extended warranty is really for one year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a dishwasher, best experience I have ever had from the salesman through the process to the people that installed the unit. Great job Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Stove

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great product. Salesperson was very knowledgeable about this product. Would definitely recommend.

    I would recommend this to a friend