Customer Ratings & Reviews

Great!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!

haven't used the protection but the c1 oled is fantastic

This is a great starter tv for kids. They use it everyday and we have had no issues.

It is definitely an option that you have to consider!

I’m very appreciative of the opportunity to protect my investments.

Protection comes with total tech membership. Haven’t had to use it.

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Excellent protection, covers pretty much everything.

Now you don’t have to try and find some random person to do it

Unbeatable deal when you are a member of the Total Tech team.

Perfect thing to have for products/electronics you purchase

The protection is certainly worth it. Wish i had bought this earlier.

It is very good option to buy for your protection when it needed

We have had this protection for years! Wouldn’t be without it!

Good best buy protection. Worth th he money. Safety.

Definitely worth buying to protect the investment.

Great thing to pick up and have with all the products you buy

I always purchase the protection plan with everything I purchase.

Great security for your purchase. Protection from all angles,

A joke. I bought the Samsung qn75qn95baf and bought the protection plan to protect my purchase up to two year. My 3K TV worked for 5 months. It has not worked for nearly 2 mths now. Samsung is referencing Samsung's right to repair or replace, but meanwhile, I'm without a TV for 2 mths, and there is still no decision. Now for the BB's Protection phone calls. BB has attempted to repair the TV 4 times...that's right, 4 times. Each number they provide me that documents with Samsung the repair and work service is not identified by Samsung. Phone support, which is overseas, is always so kind and understanding, but won't send communication records or provide VALID service tickets that show communication with Samsung. When I provide Samsung with the S/N of the TV, they have not record of ANY support or service. Nothing. Oh, and Best Buy is telling me that I have to call Samsung to initiate service. What??? "The Protection Plan" If you read the protection plan, BB acts as a representative for you with the manufacturer, so that all the service is documented and YOU, the customer, does not have to directly work with the manufacturer. So, BB now wants me to reach out to the manufacturer? What the heck is going on??? Look, had I not bought a Samsung, I'd probably not be in this position. However, here I am. And BB protection has not helped me.