Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2488 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,488 reviews
  • Rated 5 out of 5 stars

    BEST SERVICE

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SKYLAR AND WILLIE WERE MY INSTALLERS. THEY WERE EFFICIENT, COURTEOUS AND KNOWLEDGEABLE. ALSO, THEY BOTH TOOK THEIR TIME ANSWERING QUESTIONS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Watcher

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Lenovo laptop and love it. I see why it is the number 1 laptop on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad support

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel comfortable going to Geek Squad... i think they really pride themselves in kmowing how to approach a problem and helping customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good asistant

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have liitle kids playing around or animals that can be damaged your things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. So many benefits to the program. I have already contacted the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than Sorry

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all service …… would not be without it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Customer satisfaction !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv just stopped working, called the Geek Squad, they could not repair it and were able to get my tv replaced with no hassle. Got a newer and more up to date TV at the same cost. Couldn’t be happier. I’d recommend this protection to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection plan is always the best way to go as soon as something goes bad. Best Buy is on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesavers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy. I couldn't live without the Geek Squad. They are very good, solve my problems rather quickly. They stay in constant communication with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Products

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product very helpful and good quality assurance of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    auto renewal

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto renewal which they gave options to use different payment methods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe bet

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for expensive equipment that you value. Great perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection at its best.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty plan out there period. If you buy more than one item a year it is worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection is great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection covers all of your electronics for two years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your devices the protection they need

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally recommend having your equipment protected from any damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is one of the nest I've purchased! Will continue purchasing these brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More of a warranty issue but this prog fixed it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Revised someone I talked to finally listen to my issues and they got the ball rolling, Thanks Again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have if you constantly buy from this great store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A definite purchase for important items

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I almost always get the product protection plan from Best Buy on any major product like televisions and computers. Their recent changes to the program might cause me to rethink this on some bigger items since there are now charges for a tech to come to your home after an initial period. It is still great because of the in store and telephone tech support which has been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ThumbsUP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan - I use it for all of my tech

    I would recommend this to a friend