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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2496 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,496 reviews
  • Rated 4 out of 5 stars

    Good service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service which gives you a peace of mine if anything needs to be repaired

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need it when you don't have it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a tv need a mother board replaced before so I bought this just in case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kids computer games not sure about everday computer use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice covereage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know i have things covered in case something happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price worth it if getting multiple things

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this to install a tv and components. Good value for what was provided.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totaltech perk

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the opportunity to use the protection plan yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for Christmas so hopefully the kids will like

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is what I recommend to everybody

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection is great to have. very helpful on damages and technical help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was smooth, no problems professional and courteous

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WILL BE CANCELLING!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really sure what value I am getting for the price of the membership since you stripped away the installation/set-up functionality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    CEO Angry Iguana Ltd

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had the opportunity to use my warranty yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insure it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money to have a little bit of piece of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Coverage for my TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice peace of mind included with my tv purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unhappy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They rip you off with the delivery and set up fees. They require you to do a 2 star rating. When that's really not what they deserve.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good buy...........................................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope nothing breaks, but if it does, its covered with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection plan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection plan, but I think it should last more than 12 months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Unit is easy to operate. Good quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Protection Plan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told that this plan would cover tv, and sound bar for 2 yrs. 3 months into it an update was sent to the tv and/or soundbar automatically. I had garbled sound and sometimes no sound. Called Geek Squad to check out. They informed me that updates are sent automatically. They went into both remotes and fixed update problems and then HANDED ME A BILL FOR $135.00!!! I thought it was a joke since we were SOLD THE PROTECTION PLAN AND SUPPOSEDLY THE THOUGHT THAT EVERYTHING WAS COVERED FOR 2YRS. APPARENTLY NOT. I tried to fight with the store and geek squad but to no avail. I think this protection plan is sold under false pretence.

    No, I would not recommend this to a friend