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Customer reviews

Rating 4.7 out of 5 stars with 2446 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,446 reviews
  • Rated 5 out of 5 stars

    saves time and money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan saved me time and money, what else can you ask for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy communication helpful reps online and over the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly protection plan is definitely worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the protection plan and we are satisfied

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    once worth it, now ... not so much.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have the original Best Buy premium plan that covers free installations, it is worth it very much. But once it's been a year, that benefit will significantly reduce. I do not like that. They should never have offered such benefits to take them away. Even if it were 4x the original cost, it would have been worth it. Not now....

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I've added TV Protection just in case I need it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    jerks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you don't take care of your customer. I cant log in to my account and use my total tek plan. You don't fix the login issue. I can't buy anything online. YOUR STUPID!!! You waste my time calling over 20 time. going to the store 15 times no one helps. WASTE OF TIME. I will go buy my stuff at New egg from now on!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes automatically with the Total Tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for help in the past and was very satisfied

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great but stopped working two weeks later waiting on replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    piece of mind to know it is covered too fix anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece totally loves it, very nice light weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time and did an excellent and clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth paying for. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service. Happy with installers and personable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money ..don’t use it and pay protection plan and they charged without giving notification to next year .

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good feature!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it is a good option included in the Total Tech package. To gives some peace of mind. Hopefully I don’t have to use it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad TV

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this 75 in Samsung went out before one year, we did get the warranty because the salesman had said that their same TV went out. I should have took heed and not bought that brand

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    monthly protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's not worht the money in what the return policy is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste of my money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get suckered jnto buying a tv and getting a bestbuy card just because im waiting for hours for some idiot to install my remote start on my car improperly and now j have electrical problems wjth my car! Stay way way way far away from best buy

    No, I would not recommend this to a friend