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Customer reviews

Rating 4.7 out of 5 stars with 2446 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,446 reviews
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not so great. Bought a new Samsung 98” tv . Six appointments, 3 no shows

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst customer service ever...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Total Tech is a sham!!! They cancel your delivery without informing you. They push the delivery date back two weeks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total waste of money, save your money. They will use every excuse not to help you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t get this!!!!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let them make you cancel your credit card with a product you have no idea what you are getting. Cancelled my card because I thought my card was compromised. This is shady at best!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    horrible service and support

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    such a waste product and I will never recommend and trust this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor picture quality for the insane price and the screen is flashing uncontrollably no matter what I do, have to return, only had it 9 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst..

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Nothing, dont want it never will, your customer service sucks.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bradley 1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor service, you have to call a 800 number and the agent is hard to understand then it takes two weeks to get a new service appointment .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gift card

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whats there to say? Its a protection plan, im only filling this out for the gift card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too complicated to understand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no idea what it is about—not explained when purchased. In fact was given no opportunity to decline it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money Never get a professional to fix your problems

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Equipment breakdown

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar and sib woofer went out less than 2 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It should automatically come with high ticket pric

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think protection should automatically come with purchasing products!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    LG tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not good product .. LG B2 series OLED tv is getting off by itself.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It got our TV installed and the box taken away. But very expensive when the TV was $3500+

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Appointment No Show

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment No show. Invited friends over for ppv fight Sat & have no tv

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    They canceled my total tech membership

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They canceled my total tech membership and took away all my warranties.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Please do not sell this service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure why this is being sold when no one responsible able to answer and address the problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No good at all best suck worker so suck disrespect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Big Mistake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst service you can purchase you can find someone privately for a lot better.

    No, I would not recommend this to a friend