Customer Ratings & Reviews

THE SOUND BAR HAS YET TO BE INSTALLED; NUMEROUS CANSULATIONS WITHOUT GOOD NOTICE; SOUND BAR REMAINS IN ORIGINAL BOX

I would give 0 stars if I could. Paid for coverage when I purchased a tv and when I needed coverage I was denied. Invoice indicates two years of coverage but denied!

Less than 3 weeks a vertical line appears in the middle of the screen and it’s really making me crazy Instant regret trying to figure it out how to resolve it, do not recommend to even my worst enemy

I get suckered jnto buying a tv and getting a bestbuy card just because im waiting for hours for some idiot to install my remote start on my car improperly and now j have electrical problems wjth my car! Stay way way way far away from best buy

Awful internal computer Samsung has gone downhill with their devices.

Dont think ill be paying for this again...................

Waste of money. They will find a reason to tell u it’s ur fault

My TV broke within 1 year and 4 days of the warranty and TV has not being replaced / fixed. I have been a member for a long time and this is the first time I had to use the Best Buy warranty and still waiting.......

Good item to have for a purchase. It gives you a chance to see how the protection works.

Cant go wrong woth protection i am pretty hard on things and the insurance is nice

Horrible plan. This is not like the original service. Should be ashamed of this new plan. I will not be resigning for this crap.

The customer concierge you are assigned to most likely cannot help you

FORCED CRAP!! FGJVFJHSGUJDEUJFDFGGHHHHJHFDDSRTGJI7TEEFGHYRH6

Nice to have the peace of mind and if something goes wrong they do a good job.

This plan allows me to replace my TV if it breaks in the next five years, however it is a yearly charge of $211.99. I could buy a new TV with the money this plan costs. Just remember to read the fine print.

They paid all 6 “repairs”, even though I can’t use it because it doesn’t work

The salesman was so interested in selling this that he misled us. He assured me that I could schedule a tech to come hang it a month or so after purchase since I wanted to try the TV first, but turned out false.

I cannot tell the difference. I'm not impressed by the sound. At all.

Cheap quality, entire length of bottom edge of screen is rippled/dented. When I asked installers they said it's the nature of these super thin screens, but from looking at it further could be from lifting it and pressing on front edge. We are eturning for exchange different manufacturer!

Total rip off Not worth the money for a extended warranty