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Customer reviews

Rating 4.7 out of 5 stars with 2446 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,446 reviews
  • Rated 1 out of 5 stars

    Disappointing Best Buy service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely bad service by best buy!! Do not get TOTALTECH membership!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service is bad called so many times no help

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Store Messed Up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan was accidentally cancelled when a exchange was done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this or anything else you may need someone to stand behind.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth it to have your items protected even if it is a little extra. 9 times out of 10 when something goes wrong you’ll wish you paid the little bit extra, do something today the future you will thank you for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me the ease of mind that all my produces are safe and if anythings go's wrong it will be taken care of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this protection on multiple items from Bestbuy. The peace of mind is great and if you have to use it like we did on our 80inch OLED tv it is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product covers your other equipment you own too. My laptop gave up on me and GeekSquad was able to find the problem and fixed it for free because i purchased the anual protection

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Save your money.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally do NOT recommend this plan. All you are doing is giving them your money. Just use the manufacturer’s one year warranty. Save your money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Technological security

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the purchase of this $30,000 tv, the Hisense 116”UX tv, it is worth every penny. It’s a lot of tv technology at a lot of price to not have some kind of security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get total protection.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You need this. What a great deal to have total protection. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the warranty

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the warranty and best buy is great for install and quality products

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Next time I will just buy assurian protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    waste of money with absolutely zero support. Multiple agents and head scratching with no answers or suggested resolutions.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the monet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is reassuring to know that my purchases are backed up by extended warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Crew

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store to set up it was a cakewalk with your team. Good crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for item

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for the price very easy to use and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it because they will come to your house and service your electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Protection Plan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is a great value and came in handy when my tv recently went bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast service fixed the virus in my computer highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Worries with Best Buy Protection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Best Buy protection and have had peace of mind. Why buy an expensive product and not protect it? I had an issue with a Samsung TV that I had for over three years and it was serviced in my home. No worries. Never, ever have to worry with Best Buy Protection!

    I would recommend this to a friend