Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2496 reviews
(2,496 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Equipment breakdown
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar and sib woofer went out less than 2 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
It should automatically come with high ticket pric
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think protection should automatically come with purchasing products!
No, I would not recommend this to a friendRated 1 out of 5 stars
LG tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not good product .. LG B2 series OLED tv is getting off by itself.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not Worth It
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It got our TV installed and the box taken away. But very expensive when the TV was $3500+
No, I would not recommend this to a friendRated 1 out of 5 stars
Appointment No Show
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment No show. Invited friends over for ppv fight Sat & have no tv
No, I would not recommend this to a friendRated 1 out of 5 stars
Please do not sell this service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not sure why this is being sold when no one responsible able to answer and address the problem.
No, I would not recommend this to a friendRated 1 out of 5 stars
They canceled my total tech membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They canceled my total tech membership and took away all my warranties.
No, I would not recommend this to a friendRated 1 out of 5 stars
Suck
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good at all best suck worker so suck disrespect
No, I would not recommend this to a friendRated 1 out of 5 stars
Big Mistake
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service you can purchase you can find someone privately for a lot better.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointing Best Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely bad service by best buy!! Do not get TOTALTECH membership!
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service is bad called so many times no help
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this or anything else you may need someone to stand behind.
No, I would not recommend this to a friendRated 1 out of 5 stars
Store Messed Up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plan was accidentally cancelled when a exchange was done
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice to Have
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I receive this protection as a part of my annual tech membership. I use it mostly for free expedited shipping, but am glad that product protection is included. Fortunately I have never had to use the protection portion of the plan.
I would recommend this to a friendRated 1 out of 5 stars
Save your money.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I personally do NOT recommend this plan. All you are doing is giving them your money. Just use the manufacturer’s one year warranty. Save your money.
No, I would not recommend this to a friendRated 5 out of 5 stars
Peace of mind
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always worth it to have your items protected even if it is a little extra. 9 times out of 10 when something goes wrong you’ll wish you paid the little bit extra, do something today the future you will thank you for.
I would recommend this to a friendRated 1 out of 5 stars
Next time I will just buy assurian protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.waste of money with absolutely zero support. Multiple agents and head scratching with no answers or suggested resolutions.
No, I would not recommend this to a friendRated 5 out of 5 stars
Good buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product covers your other equipment you own too. My laptop gave up on me and GeekSquad was able to find the problem and fixed it for free because i purchased the anual protection
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have this protection on multiple items from Bestbuy. The peace of mind is great and if you have to use it like we did on our 80inch OLED tv it is worth every penny.
I would recommend this to a friendRated 5 out of 5 stars
Technological security
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the purchase of this $30,000 tv, the Hisense 116”UX tv, it is worth every penny. It’s a lot of tv technology at a lot of price to not have some kind of security!
I would recommend this to a friend