Customer Ratings & Reviews

Best protection I use their service twice for my refrigerator and my dishwasher. No issues at all. Problem solved within one week.

We purchased the Best Buy Tech plan, and are extremely happy that we did. We moved into a new home, and the tech people came out and set up all of our TV's. It would have taken us 5 times the amount of time to install everything. We also are very happy to get the additional warranty with our purchases. It is a great program and we would highly recommend it.

My new Samsung is remarkable. IT is installed in an enclosed but open to weather room. It allows me to swim and watch the news and other tv while exercising and relaxing. I love it.

Peace of mind when you buy expensive but untested/finicky appliances like high tech fridges and dryers (AI really?) so I KNOW these things are going to fail in less than 24 months.

At checkout one of the managers explained the plan to me. Great price and coverage.

It’s very helpful when you have anything that goes wrong with your item.

It’s always good to have warranty in case anything goes wrong!

You cant go wrong with buying the membership through best buy. Prices are always comparable to competitors and then add what you would pay for a 2 year protection plan. It will always be less on the total at Best buy.

I do not shop around for electronics due to the fact that Best Buy customer service is untouchable!!

Great addition to TV, sounds amazing, easy app for phone control.

Oh I love it so much! It works well and has been better than I imagined

Best Buy total care automatically enrolls you in AppleCare+ and provides coverage on appliances and major items purchased while being a Total Care plan.

I HIGHLY RECCOMENT THIS TV! ITS LIKE BEING IN THE MOVIE THEATRE, THE PICTURE IS AMAZING AND IT FITS PERFECTLY ON OUR HUGE WALL. THE ONLY THING I DON'T RECCOMEND IS PUTTING THE SOUND BAR ATTACHED TO THE BOTTOM OF THE TV, ITS NOT SECURE. BEST BUY EVER!!!!

The picture quality is excellent with vibrant colors and sharp resolution. Streaming apps load quickly, and the interface is user-friendly.

Best Buy's protection plan here is very good on high end devices / products.

I’m in love with this tv, having the total tech membership Best Buy sent a person to install it totally free because it is included with the total tech , I have no issues with my tv

Love my 55" Samsung TV and Bose soundbar. Sound is much higher quality with the soundbar.

Spend a little extra on your purchase knowing that total package has you covered.

Awesome and best place to shop for all your Electronics and gaming needs. Even Home appliances.

I haven't really been able to use this as planned. Every time i try to with a product, I'm told to go through the products manufacturer. That kind of makes me feel like whats the point of tjis then. But I imagine i could need it eventually.