Customer Ratings & Reviews

TV is super had the best buy team install and was the best thing we could have done! They were super friendly and gave us an intro to the features we are so very happy with it all!!!

Nice to know that I have additional protection for my new tv. Helps with peace of mind.

Best Buy protection is awesome, peace of mind. Professional help available. Fast and great quality of service

This is our second 85inch Sony bravia TV. We bought our first one for our master bedroom and loved it so much, we had to get another one for our family room area.

why do you need this? im never only for getting the additional warranty -extra charge. but this extends warrantys as part of its perks. i just bought a washer n dryer and 77in tv and the membership paid for itself! and getting my class phone cover put on for free is a bonus i love!

Excelent for holiday season and rest of the year when u need support and price match 100 % recomended

Nice options for Membership. Price Matching extended from 60 days +Product warranty

Because I am a TotalTech member, I receive free monthly BestBuy protection. This makes me feel more comfortable that my equipment is covered at no additional charge. This coverage is for anything and is much better than the manufacturer warranty.

This service is great if things go wrong. I purchased a dishwasher awhile back and am now my third service call. They're very helpful and were able to get a factory repair technician to my house within a couple of days. When I've needed service, they've always been prompt to respond and cover the costs.

I'm just excited to shop with best buy for as many products as I have.

The picture quality is excellent with vibrant colors and sharp resolution. Streaming apps load quickly, and the interface is user-friendly.

Always feel better with the protection plan just in case anything should go wrong.It is more financially prudent to have the protection plan than to have to replace the items myself. Great form of insurance!

Service provded has been outstandingand timely, we did not like the change of the service plan.

Great protection never had to use it but feels safe for the price knowing if anything happens i am safe

The installers came in and set it up promptly, they listened to me on the particulars of the setup except that they wouldnt let me help. I wanted them to just unbox it and plug it in and leave it on the floor and i would do the rest, but they insisted that they were delighted to do everything for me and that I just sit back and relax and let them handle it. I appreciated that!

What does accidental damage means ? Doe it clariefied there or during your purchase sales man tells you what BB gig covers and what need to add on in case??? If your tv screen display got damage accidentally in home due to handling moving around and the damage, the tech will come and inspect and take a pictures put in their app and says its auto system tells its more physical damage ! If thats sense then is it not accidental damage ? Who wants to damage your big screen tv ? So theres big question to get right protection to word accidental damage covers or not ! Best buy should provide proper training to sales man during purchase about all protection condition and should cover the loss if happens accidentally. If they covers my loss happened due to handling i would come here again and will post yes , stay tune lets write the review with real examples

I did not have to use the BB protection. As far as the TV itself, purchase and delivery/in-home install services - all positive experiences. I am satisfied at the end and enjoy the new TV.

Cheap insurance - a no brainer. We'll see how it goes!

To be able to cover everything I buy with one yearly amount is really good. I have had success with GeekSquad coverage in the past, and I am very happy with this. It also allows me to buy all my electronics in one place and get all the points for the purchases as well.

This is very nice plan. Would have been nice if this was included when larger purchases are made.