Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 2488 reviews
(2,488 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased service with new tv and looking forward to all the benefits
I would recommend this to a friendRated 4 out of 5 stars
Simply the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job great service and great customer service and excellent communication.
I would recommend this to a friendRated 5 out of 5 stars
Glad I bought it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm truly enjoying this TV. My previous was a Sony 1080 purchased 15 years ago. It was working great but technology has come a long long way. Money well spent.
I would recommend this to a friendRated 5 out of 5 stars
The better warranty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy Monthly Protection Plan is worth the peace of mind.
I would recommend this to a friendRated 5 out of 5 stars
Great People and Service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were on time and so polite. Both of the guys helped me learn about my new tv and set everytuingvuo just the way I like it.
I would recommend this to a friendRated 5 out of 5 stars
Good Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 year protection included with Total Care membership. Worth the few bucks. I've had a couple issues with electronics and phones and there is never any hassle getting repairs/replacements.
I would recommend this to a friendRated 5 out of 5 stars
Headache saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for all purchases.. save yourself a headache and protect your wallet…
I would recommend this to a friendRated 5 out of 5 stars
Total Tech is reassuring
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a Total Tech customer is reassuring especially for the more expensive items - Best Buy will take care of your issues
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't have enough coverage. Never know when something will break
I would recommend this to a friendRated 5 out of 5 stars
Wouldn't be without it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When we purchased our new TV, speakers, etc. we needed help with deluvery and install. It was a no brainer to purchase this thus covering everything we'd purchased. Added a mesh network and a computer to our purchases.
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did an amazing job mounting my tv's. They were quick, efficient, and kept in constant communication throughout the day before their arrival so I knew when they were coming. Thanks!
I would recommend this to a friendRated 5 out of 5 stars
ABSOLUTELY WORTH IT!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself with the 60 day price guarantee!!! In the last two weeks alone (more in the past) I've received refunds of $156 and $200 due to price drops.
I would recommend this to a friendRated 5 out of 5 stars
A great added value for big ticket items!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad’s total tech membership gives a great perk! They upgrade the warranty on your purchases and include a great 24 month insurance on the product! It’s absolutely worth for owners with big ticket item purchases
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was very worthwhile, especially as it covered out TV delivery and professional setup, including wall mounting. This service alone would have cost more than the Protection Policy, so we effectively got the Policy for free. Great deal!
I would recommend this to a friendRated 5 out of 5 stars
Piece of mind for electronics
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having the protection plan is a must have for piece of mind on purchases. We buy alot from bestbuy and having the protection is a must!
I would recommend this to a friendRated 4 out of 5 stars
Status quo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to use any repairs. Items bought all still work.
I would recommend this to a friendRated 5 out of 5 stars
Best insurance plan ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best use of a protection plan we've ever used. Starting up a new household, it seems there is always something we need from Best Buy. To know that everything is covered by the experts, we feel covered!
I would recommend this to a friendRated 5 out of 5 stars
Absolutely a must
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the warranty when upgrading the house appliances and it’s great, got small discounts on units and free installation + few year protection. Great deal
I would recommend this to a friendRated 5 out of 5 stars
Hope I never need but if I do
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the cost of repair or replacement today a good insurance protection plan goes a long way
I would recommend this to a friendRated 5 out of 5 stars
A+
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it for the protection plan. Easy peazy to setup
I would recommend this to a friend
