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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2488 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,488 reviews
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for what it is and if you plan to buy lots of products the first year from Best Buy. I wish they had the 5 year week squad option; that was fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Benefit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a total tech member and got this protection as a part of that benefit. This is a great benefit as a part of the program as if helps protect your product for two years and essentially pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Teri D

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never purchase an item without the Best Buy Protection. We have only had to use it one time but it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan to have for all purchase and decent deals regularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to know that Best Buy is willing to offer an extended warranty on my investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for TotalTech, Iffy for Individual Purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this for anything you worry will fail. I had to replace a headset that had a hardware fault. Getting essentially a refund (minus deductible) was much better than being given the same device that would fail again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Protection plan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get sound from sound bar i called Best Buy they said to unplug tv for 60 seconds said if they come out it would be a $99.00 service call, so I unplugged the tv for 60 seconds now have sound, but now tv won’t turn off with the Directv remote i have to turn tv off with the Samsung remote not very happy to use two remotes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot afford not to have Best Buy's protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's world of temperamental technology you cannot afford to do without Best Buy's 24 month protection. If/when anything goes wrong, you just call them, and the Geek Squad rides to the rescue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a result of a call to the Best Buy Protection Center, the service call was prompt and very efficient resulting in my issues being resolved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing we have this protection in place

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this because it was affordable and protected my purchase. I fount it to ge a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection comes with product I bought never used it but I’m sure it’s all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy protection prgram is almost. Includes so many services, like set-up, technical support, and conceirge service, Woth every penny. Best of all adds piece of mind by extending the manufacturer warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy our products from Best Buy because of the warranties. Best buy has always handled our problems very fast and always to our satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ***

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement tv in guest room. Now all are smart tv’s and will switch from cable to streaming service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan is Hassle Free!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with the protection plan. I had to return items with are defective of for some reason stopped working and no problem. BestBuy will take care of you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proction plan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't get a protection plan when I purchased items but the way there made today. I figured I will try it out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty. I put one on everything I buy and it always pays off. I actually just had a fridge repaired no questions asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    money back

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already got my money back! Price match works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures( images) and sounds are perfect! Price wise is reasonable!

    I would recommend this to a friend