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Customer reviews

Rating 4.7 out of 5 stars with 2441 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,441 reviews
  • Rated 5 out of 5 stars

    Apple certified

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently two of the stores in Columbus are not Apple certified since they are close to Apple stores. I didn’t know this at first, but the tech explained it to me in a nice way and made suggestions about where I should go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe than Sorry

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great over all service …… would not be without it !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money for peace of mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an expensive TV so got the warranty. When my TV arrived with a bright red pixel that was stuck on, I was glad I did. BestBuy service was easy to deal with and they promptly delivered me a replacement TV that looks perfect. This was a big investment so it is good knowing there is someone available that can service it if something goes wrong. For a big and heavy TV it would have been a nightmare to deal with an online retailer for this and it would have been awful to feel the need to just live with this bright pixel being on for an expensive brand new purchase like this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High recommend get the up to 24 months protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe bet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for expensive equipment that you value. Great perks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ThumbsUP

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great plan - I use it for all of my tech

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good asistant

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have liitle kids playing around or animals that can be damaged your things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection is great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection covers all of your electronics for two years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives me peace of mind, knowing that every product I purchased from Best Buy is covered one hundred percent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    must have if you constantly buy from this great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Products

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product very helpful and good quality assurance of service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Convenient and Reliable Tech Coverage – Monthly B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Monthly Best Buy Protection plan is actually pretty handy. I like that it covers my electronics for up to 24 months, and the monthly payment makes it easy to manage. It’s saved me a few times, especially with accidental damage and random issues I didn’t expect. Canceling is also easy if I don’t need it anymore, which is nice flexibility. The claims process is straightforward too—just contact support, and they help right away. Overall, it’s been worth it for me to keep my gadgets protected without a big upfront cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    auto renewal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto renewal which they gave options to use different payment methods

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. So many benefits to the program. I have already contacted the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warrentys

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing but helpful and amazing with wvery item i have bought. Love best but and the best but plan. Thank u for aleays being amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Watcher

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new Lenovo laptop and love it. I see why it is the number 1 laptop on the market

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Protecting Your Tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Monthly Protection Plan has been a lifesaver! It’s super affordable and gives me the confidence that my gadgets are covered. I had an issue with my smartphone recently, and the process to get it repaired was surprisingly smooth and quick. The monthly payment option makes it easy to keep up with, and the peace of mind it offers is totally worth it. Plus, the customer service team is always helpful and responsive. If you’re serious about protecting your electronics without breaking the bank, this plan is a solid choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get your devices the protection they need

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would totally recommend having your equipment protected from any damages

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have with TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I arrived to BestBuy I was shopping for a new TV. I wanted a TV that would turn my living room into a mini theater. When selecting my TV I noticed the sound bar. I have never had a sound bar in the past and I'm not sure why! This sound bar has great sound. I love how when I turn on the Tv the sound bar comes on as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan from Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan for all of the items I buy from Best Buy because they offer great service for all of your electronics. The Geek Squad gives you great service. I would recommend making an appointment whenever you need service or help with your electronics when you take them into the store for service or repairs. The turnaround time for repairs or services is fantastic.

    I would recommend this to a friend