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Customer reviews

Rating 4.7 out of 5 stars with 2493 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,493 reviews
  • Rated 5 out of 5 stars

    Twice as safe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Double is always better. Double means double Security and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great peace of mind, because you just never know what will happen in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room Tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made. Amazing picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a handyman so this works perfect for me when I can make just one call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Texhs came in and mounted tv with in 15mins. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not so Thechies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy monthly protection is a great thing for the "Not so Thechies" among us and I am one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice offer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to protect our TV and sre happy that our future pucrhases will also be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal great saveing low price low price great budget

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems, plugged it in and away we go.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service with Best Buy Rewards membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely poor service. This has been a huge exercise in frustration dealing with Best Buy and their deplorable customer service. I bought this service to insure I was covered for a very expensive purchase and was lead to believe Best Buy would be in my corner if the advanced "smart" features of today's electronics proves to be not so smart. I have been dealing with a problem of our TV changing apps on its own and commonly does this during the worst times like minutes left in a hockey game or seconds before the Superbowl went into overtime. I have had technicians to my home 5 times and they have replaced the board in the TV 3 of those visits. I am being told Best Buy can't do anything about it until the manufacturer's warranty has expired. This was not explained when I bought this worthless membership to MyBestBuy. Also ALL phone calls go to a call center in India as opposed to your local store where you made the purchase. If you want to talk to someone at the store be ready to drive there as you CANNOT call the store. I am being told only the General Manager can make big decisions like taking an expensive TV back and she is never in the store. Be prepared to adjust your schedule including taking time off work so you can match the general managers schedule. Don't bother asking one of the assistant managers to have the general manager call you as the message will either not be delivered or ignored. Do Better Beat Buy. This experience has sucked.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the extra protection plan through Best Buy Total Tech. Highly Recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get protection for our item. And Geek Squad is always very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries all covered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is worth having.No need to have any worries..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thanks! great product! quality product which I recommend to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perks of TT

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with protection. Always great to have peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received "free" as part of Totaltech membership. Nice to have for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it piece of mind is great with this protections

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option> I have piece of mind on my purchase for 24 months at no cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to know that I have this just in case I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product. Suits our needs. Thank you Bestbuy.

    I would recommend this to a friend