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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 461 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 461 reviews
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Protection Plan gives us peace of mind should anything happen to our product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and really fast charging on the phone. Was at full charge in 2 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cellphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty good cellphone. Great quality, great price and it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy that I purchased this product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it’s a great offer for the products purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only way to buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best concept ever is the total tech with 2 year protect. I only buy from bby because of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful, paid for itself many times over

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended. This paid for it self many times over!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone to give to someone as a gift not to expensive as well would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good option for what you are looking for. Would buy again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, I won't need this. I did purchase a phone case and very rarely drop my phone. So....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Totaltech membership includes this protection. It is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feature of Best Buy. Always easy to accomplish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone works perfect iPhone Pro Max for excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy protection program

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy protection program means our family doesn’t have tow prey about any potential problems that may occur. It gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. You get your product repaired or replaced free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best warranty program ever. Just about everything you purchase (electronics) is covered 2yrs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Really just 12 months

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is included with Total Tech memberships, which stripped a lot of the benefits away from what it was a few years ago (when you got free installation on purchases). Electronics should have a warranty beyond a year, and this thing protects them for one more year (so it's not really 24 months). Total Tech used to be better value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good coverage, deductibles are very low. Many bby locations to get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech for the win

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection coverage on my devices are unmatched by any place else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a definite plus when I purchase electronics at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful protection to have. Covers all appliances and service calls

    I would recommend this to a friend