Monthly Best Buy Protection (up to 24 mo.)

This is my first iPad with WiFi and Cellular technically... I'd purchased a refurbished elsewhere only to discover that it was still locked to another carrier, so I decided to spend a little more and buy one brand new. Thankfully I was able to get a full refund for the refurbished one purchased online. There were some great benefits of spending more and buying it new from Best Buy. For only $260 more in addition to guaranteeing that the tablet is unlocked, I also got a 2 year APPLE warranty, plus a 15 month subscription to Microsoft Office, so it was well worth it! The benefit was there for that amount because of the timing of buying the new one with a BLACK FRIDAY reduction. And Apple didn't offer it at any discount so BEST BUY is the winner here. Challenges: IPads are NOT phones. I did want to have the cellular option for when I'm traveling, to use it as a HOTSPOT, so it's not my intention to buy a year long plan to use this tablet regularly. Most of the time when moving around locally I have no problem signing up for one of the WiFi hotspots I'm familiar with in my own city. So far, I've only tried one carrier that sells service for phones or tablets. CHALLENGE #1 - The TABLET is great but I had to speak to more than 8 different agents over the course of a few weeks, before I was actually able to use the cellular feature - because the providers and their agents (MINT MOBILE) was not aware of the code ONLY THE PROVIDER CAN GIVE YOU The APN (access point name) which is the code one needs to use the SIM card and sadly, the providers agents and help seem to have no idea what that is or how to share this vital information with those who buy their SIM card from the company. CHALLENGE #2 - I don't know if this is how it works with *every* carrier, but the CARRIER assigns a phone number - but an iPad cannot be a phone no matter what - a phone number does not work on iPads except to communicate for TECH SUPPORT (it seems) directly with the provider only -- the problem is that I cannot access the SIM account to monitor it or anything, because the company TEXTS *only to the assigned (non-working) phone number* to allow you to verify that it's YOU to connect to your account with the provider! Nobody can call or text you on the phone number assigned to your iPad. Due to my recent experiences with spam, and the increases I decided to use this iPad only with brand new encrypted email addresses and to use it for some of my most private or sensitive information that I'd like to keep secure. I created all new emails, all new APPLE ID, new everything with the focus on higher security. I love this new tablet, but because of my focus on higher security I didn't move information from my old tablet to the new one in the wonderful and easy way you can with Apple devices. I'm doing it manually. That part takes time. It does seem very clear that I can use this iPad Air as a laptop, along with buying the keyboard, case and pen. It's really a DELIGHT and very much smaller and lighter weight than my Macbook Pro (which is very old). I needed to upgrade in 2020... but I hesitated back in 2020 in buying any new devices because of the change APPLE made in leaving INTEL behind and making their own chips. I like to give brand new technology a bit of time for the kinks to work out. The M1 chip in the iPad lives up to the hype I'm reading about! One of my friends upgraded to the iPad Pro. The size and performance of these items are so similar! It's your call, which you prefer but the PRO version used the M2 chip - which is not yet available for the latest iPad Air.

The main reason we pay for total tech is to get the two years of protection. We really appreciate the ease of use of the system. As well as the peace of mind that the coverage provides our devices. If you are somebody who buys a lot of equipment for an office or the home, this would be a no-brainer to get.

Super worth it, I like having a list of everything I've bought and having it all covered over one umbrella. The other benefits associated like pc care is awesome

If my product goes out or stops working, Best Buy takes care of me and I’ll have a new one in no time

He only takes one time taking advantage of their protection plans, and it already pays for itself and then some!