Customer Ratings & Reviews

Outstanding staff throughout store. Just the best all around

It is a great piece of mind thing that allows me to not stress over the coverage and replacement of my device.

All insurance is a good investment; especially with technology. While I thought that I didn't really need Best Buy protection, Father Time showed me how common household activity sometimes translates into damaging technology by accident. Best Buy has a pretty good protection program. I haven't been without it for over 4 years now.

Always. I mean always but the protection plans. They have come in handy so many times.

It is a nice service that is provided when buying through Best Buy!

Im glad I have it . So when Somethings is wrong with my items , I can go to Geek

great plan, immediate post purchase customer support

If you're a tech person, this is a MUST HAVE! Best Buy is hands down the best place to go for in person tech shopping - having this protection in place insures every purchase you make so you don't have to agonize over getting the additional protection - it's included! This service has paid for itself 10x over for me. Highly recommend!

I love this protection because we could use it as we need it

Nice to have in the background. Was perfect when I accidentally broke my headphones.

Can’t beat the free two year protection being a member. Love this option since I used to have to decide what level of protection I was going to purchase. Also, I have never had any issues with returning or replacing a product under the protection. Great service and love the way they honor this protection.

This service is a game changer for me, as I'm not a techy! So, I find this to be super helpful!

Great product and comes with warranty replacement.

Best Buy service program is the best which is why rI keep coming back

I got this for my daughter. She’s still in school and she loves it.

No issues, works as expected. Friendly staff at the location where it was purchased

Best to be protected! i always am more secure when my products are protected from Day 1.

Very happy we purchased the protection plan as we have had to use it.

If you don't have protection, you are just waiting for something to happen that could set you back quite a bit.

I’m going to definitely be a total tech member for as long as possible because it basically pays for itself since everything you buy when you are a total tech customer is covered for up to two years and then I also receive free free shipping and deals that only total tech members receive and I highly recommend it!