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Customer reviews

Rating 4.8 out of 5 stars with 486 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 486 reviews
  • Rated 5 out of 5 stars

    Barbara1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new IPhone 16e. It's easy to use now that I have gotten used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone 15

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, works good. Ligt not heavy. Pink is cute.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great piece of mind thing that allows me to not stress over the coverage and replacement of my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a nice product. I haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has it covered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love that if any of our items need to be repaired they are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this 24 month protection plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m going to definitely be a total tech member for as long as possible because it basically pays for itself since everything you buy when you are a total tech customer is covered for up to two years and then I also receive free free shipping and deals that only total tech members receive and I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always use protection

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always. I mean always but the protection plans. They have come in handy so many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional staff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding staff throughout store. Just the best all around

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection but I have not had to use it so it is hard to judge if its good or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice service that is provided when buying through Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coverage gives peace of mind for up to 3 device. Prepaid coverage gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is a game changer for me, as I'm not a techy! So, I find this to be super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection for Cell Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We cancelled our protection from Verizon to take advantage of Best Buy protection. It is saving us quite a bit of money plus the protection is exactly as were advised from the Best Buy Sales person. My son and I recently had to get our screen protectors replaced. No hassle and they even put the protectors on our phones for us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in the background. Was perfect when I accidentally broke my headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty and replacement program out there

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ZAGG screen protection with the replacement through best buy is an amazing deal. They used to charge a shipping fee for returns or warranty replacement, but now with the program at best buy no need to return anything to ZAGG!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great plan, immediate post purchase customer support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this protection because we could use it as we need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to be protected! i always am more secure when my products are protected from Day 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, works as expected. Friendly staff at the location where it was purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service geek squad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service program is the best which is why rI keep coming back

    I would recommend this to a friend