Customer Ratings & Reviews

If you accidentally damage your product while handling it, we'll take care of it. Enjoy peace of mind knowing that you're covered if the unexpected happens. If your product won’t turn on because of a power surge, we'll fix it. If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike. If your hard drive stops working, we'll repair it. We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery. If there's a failure from normal wear and tear, we'll repair it. This could be a problem with an internal part or speaker, or how the laptop was manufactured. It could also be caused by dust, internal heat or humidity. When something goes wrong, we're always here to help. Visit your local Best Buy store to start a claim, or call us at 1-888-BEST BUY (1-888-237-8289) to ask questions about your plan.

Best Buy membership premium has saved me more than 360 dollars in computer repairs, I bought a computer for my mother a year ago. Was hesitant about getting the warranty and I got it anyways, I’m glad I did because a year later we realized the way it was overheating and crashing was not normal at all, we couldn’t return it but we had Best Buy membership, they helped us and told us the computer didn’t even have a GPU in the system meaning it was running on integrated graphics the whole time which is BAD. we got the money back and got a desktop pc, we are satisfied and saved. We only spent 56 dollars overall which was for a monitor. So yeah it’s worth paying every year for it compared to paying 360+ dollars in repairs

It makes life worth living. I wasn’t thrill about cooking because it was so time consiming snd messy. But, when I order this fryer, it change my whole way about cooking. Simple, easy, and convient.

What sold me was the flexibility. I cna keep it as long as I need and cancel whenever. The monthly price fits my budget way better than paying all at once, and the coverage is solid. Five stars.

[Employee of bestbuy] This is for most people who says the pay is too much, for the value you're getting it's perfect. Since I've been a member, I receive free 2 year protection on majority of my products, then I receive an additional two months to decide whether I want to keep the product or exchange for something else, not to mention, I also receive geeksquad services just in case I have an issue with one of my products. Around about 6 months or so as a member, I have saved up just about a thousand dollars. Definitely recommended.

The Best Buy Monthly Protection Plan is an outstanding service that offers peace of mind and exceptional value for anyone purchasing electronics or appliances. Here are some key reasons why this plan stands out: Comprehensive Coverage Accidental Damage: The plan covers accidental damage, including drops, spills, and cracked screens, which are common issues with everyday use1. Defects and Power Surges: It also protects against defects and power surges, ensuring your devices are safeguarded against unexpected malfunctions1. Hassle-Free Service Easy Claims Process: Filing a claim is straightforward and hassle-free. Best Buy's customer service is known for being responsive and efficient, making the process smooth and stress-free1. Quick Replacements and Repairs: Whether you need a repair or a replacement, the service is prompt. Many customers have reported quick turnaround times, often within an hour1. Added Benefits Geek Squad Support: The plan includes access to Geek Squad services, providing expert help for setup, troubleshooting, and repairs2. Cost-Effective: Given the high cost of repairs and replacements, the monthly fee for the protection plan is a small price to pay for the extensive coverage and peace of mind it offers2. Customer Satisfaction High Ratings: The plan has received high ratings from customers, with many praising its value and the quality of service provided1. Positive Experiences: Numerous reviews highlight positive experiences, with customers expressing gratitude for the protection plan's reliability and the support they received1. Pros: Comprehensive coverage for accidental damage and defects Efficient and hassle-free claims process Access to Geek Squad support High customer satisfaction and positive reviews Cons: Monthly cost may add up over time, but the benefits often outweigh the expense2 Overall, the Best Buy Monthly Protection Plan is a worthwhile investment for anyone looking to protect their electronics and appliances. It offers comprehensive coverage, excellent customer service, and added benefits that make it a top choice for peace of mind.

I really like the protection plan, but my only issue is with Apple. When you have a problem with their products, you have to go to an Apple store. Before, you even had to make an appointment, which took forever. Sometimes they say they fixed it, but they didn't, so you have to go back again. That's why I don't like any Apple products. Other than Apple, I have no issues with the protection plan and highly recommend it.

Kids love it, but technically speaking Helldivers 2 vs 1 is a top-down twin-stick shooter with deep weapon/stratagem customization, stealth elements, and three enemy factions (Bugs, Cyborgs, Illuminates), while Helldivers 2 is a third-person shooter that's more action-focused, visually polished, has more intense combat, focuses on two factions (Bugs, Automatons) but features better AI and co-op mechanics like two-person weapons, HD2 over the shoulder POV. HD2 has better AI, visuals, and smoother mechanics, but HD1 offered more weapons, upgrades, and the third Illuminate faction. Some HD1 players will argue this is a different game and technically it is. Get both, play and compare.

Best Buy total protection plan is definitely worth it. You get 2 years of protection on any product you buy from best buy if you are part of there total protection plan. It’s saved me so much time and money!

we always purchase the best buy protections on all electronic items. These days you can not rely on a product lasting for 10- 20 years before you encounter a problem

It is a good feeling knowing that everything you buy at the store has protection covered. On top of that the member price is absolutely amazing because of the savings that they provide. I absolutely recommend this to everyone, it definitely pays for itself.

BEST BUY has the best protection plan. I have never had issues. They need to stop updating and I cresing the price LOL but in all no complaints they do a great job with this plan.

Had these headphones before. Got them for a deal after my previous ones broke and immediately rebought. Mic and sound quality is great if you are on a budget.

Very thankful for Best Buy Protection on my devices. It’s reassuring knowing I have coverage if something goes wrong, and the process has been simple and convenient. Definitely makes purchasing electronics feel less stressful.

It's a great soundbar a speciality is dialogue, you're not going to get the best around sounds, but it's not bad.You're not gonna get the best explosions, but by no mean, is it bad as long as you understand what you're buying, you will be ridiculously happy with us. I take an item, but it also is high ticket delivery

Whoa... I had the Sony link buds S for about 4 years until the battery quit in my left bud. I really didn't want to spend that kind of money on a new pair. I have other soundcore products, and I bought my wife the P30i a year or so ago and she liked those. So, for the price here, I said okay I'll try these. I was very surprised by the sound quality! I don't think I would say they're as good or similar to the Linkbuds S, but I wasn't expecting them to sound *this good! The noise cancelling is not on par with Sony, but for $50!? What a surprise, I definitely recommend if you're in the market for buds that sound good, have slightly better than average noise cancelling, and great battery life! I have not tried them for a phone call yet, but again, I'm not expecting people to rave about how I sound with these in (it's 2026, doesn't everyone just text now anyway?)

I always get the Best Buy product protection because they have great customer service and I have peace of mind that they will help if I ever need it.

The Best Buy Protection Plan has been completely worth it for us. We’ve used it for broken earbuds and also for help with a computer virus, and both experiences were easy and stress-free. Every time, the staff was friendly, helpful, and efficient. There were no hassles, no pushback, and no endless questions—everything was handled quickly and professionally. It gave us real peace of mind, knowing we were covered when issues arose. We highly recommend the Best Buy Protection Plan for anyone wanting reliable support and excellent customer service.

I have Best Buy total membership and it works well for me when my wife, my daughter ir myself has a problem with any of our electronic products purchased at Best Buy. The Geek Squard has a wealth of experience and readily helps us with our devices and questions with memory upgrades or other concerns. We can rely on best buy for support.

The plan is probably the best thing you can have with kids. I have had three xbox remotes replace. 2 Xbox games, tablet, and tv replace and no question aske here let me help and get you a new one.