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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11110 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 11,110 reviews
  • Rated 5 out of 5 stars

    Superior service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this on my Lenovo Yoga laptop and I used it once. Seamless process to figure out the hardware issue and replace the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Needed Coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Best Buy Protection Plan. I have not had to use it yet but for me it’s always best to have coverage. I rather pay a little in the beginning that an exorbitant amount during the course of ownership of the product if a need arises for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’re really paying for your peace of mind. Having extended protection for all your Best Buy products is a no brainer to me. Whenever an item is defective, Best Buy handles my problems with ease. Also receiving discounts for being a loyal customer is a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy truly has the best protection plans out there right now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the plan. I can’t wait to see how it really works n added on stuff tha I want to keep safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind with Every Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thankful that I am able to purchase protection plans to help me to know that if anything happens to my electronics, Best Buy will help handle the issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best value for the money from a very reputable company excellent service from friendly service reps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cover your stuff, stuff happens

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal, they cover/repair near all purchases, always a good deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection a must!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product good for warranties have had quite a couple things replaced with warranty with no hassle just go in and out with new replacements. And everything i purchase is automatically enrolled into the protection plan to the smallest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION BESTBUY TOTAL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product protection to protect my investments, peace of mine knowing that my products are covered if it does not work, 60 day price match, 60 day retun and free 2 day shipping, lot more benefits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan a Life saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy that we purchased the protection plan. I have bought laptops from Best Buy before and the protection plan was very useful. Even when I just needed assistance with an upgrade or from minor damage, they were able to repair successfully and quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AHD! Yes please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not huge on extra warrenties or protections plans. But at Best Buy, i have used them several times. Protection Plans on most product at Best Buy is a must. Especially computers and anything you use everyday. Get a store credit to buy the same or different item, even upgrade, heck yeah!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TRUE SUPPORT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a member REALLY has its perks. If you purchase electronics for ANY reason, YOU KNOW BEST BUY HAS YOUR BACK! REALLY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    realllyyy worth it to get totaltech bc i save sum more bucks on sales n the return window is even longer n for tha yearly price it doesnt seem so bad wit the money i save the money saved but only worth it if used alot if ur buyin stuff from best buy like once a month or like a yearly thing is not worth it at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best addition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the best addition to the product. If you are spending hundreds on the product anything can happen better to have protection rather than have to spends hundreds again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Warranty

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a lot of electronics, computers and other home products. With the membership protection with Best Buy, all other companies only provide you with a year warranty. Best But has the warranty I've ever had. no one beats Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely worth having. I had purchased a high end laptop which almost 2 years later failed me. I took it to the store, they checked it out, did what they could, and within a month, I had a brand new, better laptop thanks to the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks great but bigger than expected.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great looking appliance and perfect for my children who one eats meat sauce, and the other just likes plain marinara. Plus, you can put the meatballs in the third pot and come home to easy spaghetti and meatball dinner. However, we live in a small home, so this item was too big to store and had to be rich.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the services on several occasions in stores with geek or even had tech came to my home. They were friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covers Everything

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaces or fixes anything, its been well worth it!

    I would recommend this to a friend