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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11114 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 11,114 reviews
  • Rated 5 out of 5 stars

    Product warranty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know that my products are covered and that get squad will always be on hand for any questions I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service that has come in handy on multiple occasions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely grateful that I have best buy protection. I ran into a problem with my computer that was just one year old. The tech support was fabulous. They even came to my house for the last visit to rectify a new problem once an in store repair was completed. The agents are well informed and very personable. Insurance pays!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Belonging to the Geek Squad is an excellent idea, save money on repairs on all appliances, TV's, computers & more. God investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it this si practice and my kids love it thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of, if not the best purchase I’ve ever made. The peace of mind knowing I can call to get support on any product I purchase is priceless. Also, I get Apple Care at no additional charge on Apple products I purchase at BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job of offering 24 months of Protection BestBuy thank you so much too for all your hard work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth getting! Covers your item for 24 months and if you purchase the Best Buy membership you get extra perks and deals!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best membership benefits

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought so many appliance and devices through Best Buy that it’s nice to know I don’t have to pay additional for warranties because I already pay for their higher membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this to repair my laptop and was a great plan I have renewed 3 years in a row worth its value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when buying a computer. I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially when paired with the total tech package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a member of Best Buy Total Tech for 20 years. It's the best value for your money!!!. The Geek Squad is very knowledgeable, and extremely competent in solving my problems. As a senior citizen, I am grateful for the patience and kindness in explaining the problem, and then fixing it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving having protection on all my devices

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving having protection on all my devices purchached at best buy. So convenient and best buy makes it easy. Very trustworthy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the protection plan for your high cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan as a member. It has paid for itself numerous times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessity

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave home without it! I always get it for my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my total tech membership because it covers everything that I buy from Best Buy. I refuse to now buy anything from any other stores because if it’s electronics, I might as well just get it from Best Buy so it can be covered under my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great drone! Tons of fun!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little drone for kids. My 4 year old wanted a drone and this one is easy to fly and is safe enough to fly inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    none

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good value makes me feel save get if you need it as they come thru

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very apprehensive to purchase total tech at first but it has been a life saver. With all of the random defects products have it was nice to have some peace of mind in knowing any issues with my product would be taken care of without question

    I would recommend this to a friend