Customer Ratings & Reviews

It's good to have, but don't like having to pay over $200 a year to have this. It's a bit pricey. But services were decent when I did have it. But I didn't have to use it often to continue to pay for it yearly. Would only recommend it if you will use it consistently.

This is the coverage to have if you need immediate resolution for issues that arise with your products. Expedient professional support and service every time that I've needed it.

Good good good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The warranty is great. Hassle free!! I’ve been using it for years and never had an issue

Best Buy membership and protection is phenomenal and great customer service

Worth it if you get enough products, I have had seamless returns whenever I have issues, mostly with cutting edge products. Can't recommend enough for power users who use stuff that breaks occasionally.

This is a great product to have if you are worried at all, about needing to have any repair or are worried about what you use it for and it potentially damaging/breaking, this is that extra piece of mind.

Used this so many times to either repair or replace items I bought from Best Buy. Very good service for big ticket items.

I love the ease of protection from Best buy. I was very happy about how easy it was to setup and maintain. Through the app, making things real easy!

[Employee of bestbuy] Amazing controller work very well on pc and xbox and its mappable

I appreciate and benefit from the care annual care package. I purchase it every year and it more than pays for itself.

Peace of mind having added protection. Included free.

Geek Squad protection plan is great, tremendous service from our local Heath Ohio Geek Squad

Best protection!! In the market!! Easy call in process to schedule repairs and appointments. Sometimes they fall through but always comes through in the the end.

Excellent warranty for the price has a must have coverage

Had an issue with a drone. Went to the store explained what the problem was and was issued a new drone. No stings attached or hoops to jump through to correct the problem.

got this a few years back but then i didnt feel the need for it.

Had to return a controller my nephew already had. This made it easier to do so.

Great speaker for the money. Have purchased in the past and had good luck with longevity

I haven't had to use it (and hopefully I won't ever need to) but this protection on all electronics purchased at Best Buy comes included with my Totaltech Membership. It is well worth the membership price.