Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 11081 reviews
(11,081 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good to Have
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal to have insurance with one’s Best Buy membership. I’ve had Geek Squad service for several years, and decided to keep it along with my Best Buy membership. Convenient to have worry-free tech support plus warranty on purchases.
I would recommend this to a friendRated 5 out of 5 stars
No more worries
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Monthly Best Buy Protection Plan is a great way to protect your electronics and appliances against accidental damage and defects. It offers up to 24 months of coverage beyond the manufacturer's warranty, so you can be confident that your devices are protected for years to come. One of the best things about the Monthly Best Buy Protection Plan is that it is very affordable. You can choose to pay monthly or annually, and the cost is based on the value of the product you are protecting. This makes it a great option for budget-minded consumers. Another great benefit of the Monthly Best Buy Protection Plan is that it is very easy to use. If your device breaks or malfunctions, simply call Best Buy and they will send a technician to your home or business to repair or replace it. You don't have to worry about shipping your device off to a repair center, and you don't have to pay any deductibles. The customer service provided by Best Buy is also top-notch. The representatives are friendly and helpful, and they are always willing to go the extra mile to make sure you are satisfied. If you have any questions or concerns about the Monthly Best Buy Protection Plan, you can always contact customer service and they will be happy to assist you. Overall, I highly recommend the Monthly Best Buy Protection Plan for anyone who wants to protect their electronics and appliances against accidental damage and defects. It is affordable, easy to use, and provides excellent customer service. Here are some additional benefits of the Monthly Best Buy Protection Plan: Covers accidental damage, including drops, spills, and power surges. Covers defects in materials and workmanship. No deductibles. Easy to file claims online or by phone. Free shipping on repairs. 24/7 customer support. If you are looking for a comprehensive protection plan for your electronics and appliances, the Monthly Best Buy Protection Plan is a great option. It offers peace of mind, convenience, and excellent customer service.
I would recommend this to a friendRated 5 out of 5 stars
Great value top service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used Best Buy protection regularly. It’s annincredibke value.
I would recommend this to a friendRated 5 out of 5 stars
Best buy protects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With Best buy protection I don't feel like wearing a helmet when I ride my bike.
I would recommend this to a friendRated 5 out of 5 stars
Macbook
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is great you have the chance to get price adjustment within 60 day of purchasing
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do recommend getting the total care Best Buy protection it's made it easy to return or exchange products if you're past the 14 days and the product isn't meeting your expectation or breaks. The customer service team at the return exchange counter have always been very helpful and having that total tech protection program makes things easier for them and for me.!
I would recommend this to a friendRated 5 out of 5 stars
Excellent coverage with piece of mind
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is definitely worth it, all products in our household are covered for any issues that occur. We have used it enough that our piece of mind is worth it
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Saves me from having to buy a new 1 all the time for items that I use a lot til it breaks down.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just renew my membership today. I had some Bose ear plugs that did not work after a month that I purchased them and was able to replace them. I was able to save some money when I purchased my Laptop and get some good in house deals. I had a TV for a year it stop working they gave me a refund and I used it to purchase another TV. During the Christmas Holidays when I brought 4 kindle tablet for my granddaughters I was glad the they were covered.
I would recommend this to a friendRated 5 out of 5 stars
Total Tech Protection is worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had to return a few items within the 24 month period and found the protection plan very useful. In particular with high ticket items of over $1000 that failed to operate towards the end of the 24 month period. Getting the credit to replace and pay the difference for the latest model of a very expensive item is well worth having the protection plan which is included for every purchase of the Total Tech Membership.
I would recommend this to a friendRated 5 out of 5 stars
Worth it for sense of security and freedom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy process every time I’ve needed it. Just grab your replacement and take it to the counter. Has saved me a lot of headache and gives me the freedom to try products I might not recognize the brand.
I would recommend this to a friendRated 5 out of 5 stars
Membership for Accidental Damage or Failure.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the protection! It’s there if I need it and I love having the freedom and security of all of my possessions to be protected and safe from hardware issues or damage from accidents. Great coverage! I Would recommend it, and they give deals to you just for having it and being a member.
I would recommend this to a friendRated 5 out of 5 stars
Good value
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best way to protect ypur purchases, outstanding cx service from geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Staff is awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad i purchase this every year. When i have an issue with my computers i take it to my local geek squad. They are profeesionals at what thery do. When i have issues with any of my computers or have any related ?'s regarding computers they answer my ?'s if they cant they take the time to find a solution. my youngest son started college he need a laptop they guided me and my son to purchase the laptop he needed. The staff ther are very nice and professional at what they do.
I would recommend this to a friendRated 5 out of 5 stars
They are very friendly, professional and helpful.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Any time I had to go in for help, they were always helpful. They showed me how to correct my issues.
I would recommend this to a friendRated 5 out of 5 stars
Great to have for a just in case moment.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful to have for any kind of issues as replacing\fixing items in store is much easier than having to ship out.
I would recommend this to a friendRated 5 out of 5 stars
Best buy protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to have this product available and not have to invest in a different protection plan.
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People are very respectful and very healthy. I would highly recommend this protection plan for anybody.
I would recommend this to a friendRated 5 out of 5 stars
Essential for expensive tech
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the protection plan for my important devices. It’s worth the small monthly cost to know that if anything happens, Best Buy will take care of it without a huge out-of-pocket expense. Very easy to set up and manage.
I would recommend this to a friendRated 4 out of 5 stars
Great for Everyday Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been using the Logitech MK540 Advanced Keyboard and Mouse Bluetooth Combo for months, and overall, it's a solid choice for both home and office use. What I liked: Comfort and Ergonomics: Full number pad. Slightly curved design makes typing comfortable. The mouse tracks smoothly across most surfaces. Quiet: Both keyboard and mouse are quiet. Battery Life: 2 AA batteries in keyboard and 1 AA in mouse (all included). Both devices hold a charge exceptionally well. Setup was truly plug-and-play. Durability and Build Quality: The keyboard feels solid with no flex. The mouse is lightweight yet doesn’t feel cheap. Room for Improvement: Bluetooth Confusion: Despite “Bluetooth” in the title, this combo does not support native Bluetooth. It uses Logitech’s proprietary USB Unifying Receiver, which works well but limits use with tablets or laptops that lack a USB-A port. Experienced connectivity issues with my work laptop (Lenovo Thinkpad). However, none whatsoever with my personal laptop (Lenovo YOGA). Final Verdict: For everyday tasks this is a great value. Just be aware it connects via USB-A + receiver.
I would recommend this to a friend
