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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11127 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 11,125 reviews
  • Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value for the price. Think about it. Most items you get would cost a lot more to replace if you did not have the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you subscribe to total tech support it give you monthly protection plan on everything you purchase though Best Buy with no extra charge for 2 years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy Protection is Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a pleasure to have support available anytime. I've used it mostly with remote assistance but have used it in store once. Sometimes you lose connection remotely and have to start over with a new representative. Geek Squad staff are knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is good but it is obviously a little understaffed. I was a little disappointed when they said that they would have to send my tablet out to another state if I wanted it repaired and it would take 4-8 weeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary purchase if you shop at best buy often

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a no brainer if you shop at best buy enough and want to wnsure the care of your purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    reliable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely continue using this protection plan, since they respond to me in a timely manner and solve my problems with the items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing membership… everything I buy is covered… at 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta stay protected. No matter the situation. This is a protection plan I can trust!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    24-month Protection is a free gift Total tech for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24-month Protection is a free gift Total tech for only $$ 199.00 a year. Win!! Win!!!! There so many other free gifts with the total tech protection that it pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need to get this extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with this plan. I have already used it with NO problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the Best Buy Protection plan.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the Playstation 5 I got the Best Buy protection to ensure that in case something happens to the console Best Buy can step in and service that product hassle free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TotalTech Membership is a Gift

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy protection has been very valuable for my apple air pod and TV's. The protection plan is very affordable and worth the membership fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is my number one second to none, I love shopping with peace of mind knowing I am covered .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money especially if you have lot of tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection never felt better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how Best Buy helps protect your purchase! I will continue to purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My monthly membership benefit is an amazing add on to any item I buy because it's automatically covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY IT!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely worthy it! I have never had any issues with using this! Its worth the the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Llllll

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wwwwwwww and ot was very great amazing must gave something

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just used them last week for two minor things, but it meant a lot to be able to have the GS change my laptop battery for free and test my Apple iPhone AirPod case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great that it comes with the product. The built in protection allows for peace of mind.

    I would recommend this to a friend