Customer Ratings & Reviews

Well worth the money. Have used it a few times. Always hope not to use but glad when I need it.

Best Buy’s Monthly Protection plan gives me peace of mind for all my purchases. Smart choice to protect your gear without breaking the bank! It’s easy to add and covers repairs or replacements if something goes wrong. Knowing I’m protected for up to 2 years makes tech worries disappear. The monthly payment option keeps things flexible and affordable. Customer service is helpful whenever I’ve needed assistance.

Was looking for a noise cancelling headphones that fit over ear and not to tight and these fit the bill. They have great sound with just enought bass. Noise cancelling is good on an airplane. I also like that I can change to transparency mode to hear people talking.

I like the service because I don't have to worry about my devices/home appliance/ items that are protected.

First one didn’t work ordered a second one we’ll see what happens

That piece of mind and not worry about it breaking along the way

Will always do just in case never have had to utilize it though

I have never had an issue using the protection on my products

Takes the added step of adding protection to every item you buy! Best decision ever.

Great warranty for all the laptops I have purchased over the past two years

If you've ever had an insurance protection pay you back full purchase price, This is it. Got it for a laptop years ago. I spilled coffee on it. Took it to Geek Squad to see if they could help me. Laptop was toast, They gave me store credit worth the purchase price so I could get a replacement laptop. I had that laptop for about 18 mos.

We warranty all of our products. It has been a very good purchase for us. We have used it a few times. It is nice to have piece of mind

Comes included in membership total. Always protect your gear

Provides great confidence and comfort knowing any problems will be taken care of

love it! if you like your electronics keep them protected with this plan

We absolutely love the opportunity to be able to use the 24 month option abd wish it would be kore accessible throughout the year. It is easy and convenient for the family to be able to afford and make the right decisions on items.

Bestbuy will honor the product ,that why I go to the store

5-Star Review: Great Service from Geek Squad! I had such a good experience with Geek Squad. The staff was super friendly and really knew their stuff. They explained everything in a way that was easy to understand and didn’t make me feel rushed. My issue got fixed quickly, and they even gave me a few tips to keep things running smoothly. It’s nice to deal with people who are both knowledgeable and patient. Definitely worth it—highly recommend their service!

I’m really glad I added the Best Buy Protection Plan. For the price, it offers solid peace of mind knowing I’m covered if anything goes wrong. The coverage is straightforward, easy to understand, and Best Buy makes the process simple if you ever need support or a replacement.

[Employee of bestbuy] Best Buy Protection is an excellent investment for anyone purchasing electronics or appliances. It provides comprehensive coverage beyond the standard manufacturer warranty, and the claims process is simple and efficient. Having the protection plan means you don’t have to worry about unexpected repair costs or product failures—it’s a reliable safety net that adds real value to your purchase.