Customer Ratings & Reviews

People tend to believe that nothing will happen to their electronic gadgets but to be human is to err. So better safe than sorry!

Super great customer service enjoyed the experience all around, Bianca was a great help the line move quickly and help me out with anwsering all my questions in a timely manner

Questions regarding Webroom protection and tech support answered clearly for membership renewal.

Great purchase. Especially if you have littles who are still learning

Overall great peace of mind having this coverage on our products purchased from Best Buy!

Convenient and easy to use with light display for charging completion and in progesss.

Best Buy's extended protection is a great product and easy to redeem if, in the unfortunate event, you need to.

It's always nice to know that your product is protected.

Best Buy protection plan is always the best. I would only buy electronics from best buy

Having this service has been great. Had my old computer clean of malware then bought my new lap top and they brought it to the house and set it up for me.

This is a highly recommended product, you will never know when the need arises. Thank your hindsight to have purchased it for security of repair(s)

I absolutely love this! Best buy has rectified several tech issues.. so reassuring.

Pretty good service. Kinda wonky on how geek squad operates. No one was in line when my laptop broke and they wouldn’t help because I had no appointment. That’s wild. Had to wait a day to come back with an appointment.

I love having extra protection on the items that I buy from Bestbuy

We unfortunately needed this service 3 times already but it was very easy to use and no surprises! Good idea for purchases made at Best Buy!

Totaltech Membeship is wonderful! It is very comforting to know that we can schedule an appointment with Geek Squad and bring our item in whenever we are experiencing a problem

Best Buy protection comes with all iPhones. It gives you peace of mind knowing you are covered for two years.

Retailers like Best Buy will have industry standard security on their websites. Smaller retailers and other e-commerce sites might be less trustworthy. Wherever you shop, don't wander off the main path.

I have had several defective devices replaced or repaired without any problems.

Great peace of mind - won't get my important tech anywhere else