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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11138 reviews

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  • Value

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 11,138 reviews
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and good protection. But they didn’t cove monitoring or tv coverage damage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice light show while operating. Product works great and gaming PC running well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner of purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about totaltech warranty as long u purchased products from best buy its cover for warranty as long is your membership active

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the protection plan just because you never know what could happen

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this. My other laptop quit working and that protection should have covered it but the guys at Geek Squad said it was too old and that was the laptop I bought when I took this protection plan out on it, so I ended up paying for a new laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Protection is a good deal!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes us feel secure knowing that all it takes is a phone call or login to get the help we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value Policy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been purchasing this service since 2006. The Geek Squad crew has always been very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monthly Best Buy Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is definitely worth investing in since I purchased a new laptop, printer, and other accessories. It's great to have and the Best Buy staff have all been helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had great service from Geek Squad. I would recommend it. All my devices are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upright Freezer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Best Buy appliances (freezer, oven/stove, refrigerator) that hold up with time and work great. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total tech

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I don’t have to purchase Apple AppleCare since I have total tech it’s included with all purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's awesome.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has taken care of all of our devices with professionalism and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms hunt

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say nothing bad about best buy!! They have top quality products for a good price! Great customer service too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total tech is great all my products gets coverage! and even if I don’t buy in store I can show up and get it on insurance, eeh total tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product Protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Monthly Best Buy Protection covers many products that could get faulty after the manufacturer's warranty runs out. A necessary and valuable need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mfielding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best products. I haven’t had to use this protection plan yet but just knowing my product is cover with warranty makes me happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always get the extra protection. if you are going to spend money on something, get the extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat buy is like number 2 in my top 10 of placea. I refer even strangers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for Large Screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was on sale but still on the high side of pricing. However, it is worth it. I really value the large screen and the touch screen that comes with the 2 in 1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is so good Its been 2 years and my tv just broke and the protection helped alot!

    I would recommend this to a friend