Customer Ratings & Reviews

Always a good thing to have the. The protection plan is great

Love the extra protection! I bought a TV for my sister and when it stopped working 1.5 yrs later they brought her a new one! Took to broken one and remounted. Only had to pay the $50! EASY PEASY!

Ive had to swap a product one time and had absolutely no issues doing so

If it breaks, they fix it. If they can’t fix it, they replace it. If they can’t replace it, you get your money back. Really can’t go wrong with it.

All of our appliances come from BB. We have the Protection program for everything. It’s really peace of mind. In the very few instances when we needed to use the plan, we had excellent service and remarkable results.

Honestly, I think this is one of the best offers for warranty and protection that a major retailer offers. I can put so many of my tech purchases from Best Buy under this plan. I truly feel they put consumers first on this.

This was worth the annual membership, to have built in warranty protection on everything you purchase moving forward.

Best Buy Protection is 100% worth it! It's a must!

IFor anyone or a parent that has teenagers or just children in general the warranty / protection plan easy cover everything just simply return and replace !

A great peace of mind to have for purchases in the event customer support or repairs are needed. I would recommend having this service.

Gives peace of mind. Always get the protection, regardless of product

I shop for electronics at Best Buy as my Geek Squad subscription covers some protection and additional purchase of insurance is not needed. great proces on product. SAMLL TV PURCHASE FOR GUEST BEDROOM ... NOT USED MUCH

Getting the extra protection membership is a great investment for our purchase

I have had the Best Buy total membership for three years and it has been well worth it. I am older and don’t understand how to work all my machinery. When it’s broken, they fix it or let me know that it’s not worth it and give me a good deal on a better one.

It’s a no brainer just do it it’s super simple you gotta spend money to make money

Monthly Best Buy Protection is a great service that provides peace of mind to customers purchasing electronics at Best Buy. With the option to extend your warranty up to 24 months, you can rest easy knowing that your device is protected from accidental damage, malfunctions, and defects. The Monthly Best Buy Protection plan offers a range of benefits, including free repairs, replacements, and 24/7 customer support. If your device fails due to a covered issue, Best Buy will repair or replace it at no additional cost to you. This means that you can avoid expensive repair fees and the hassle of dealing with manufacturers directly. The protection plan also covers accidental damage, such as drops, spills, and cracked screens, which can be costly to repair without insurance. The Monthly Best Buy Protection plan can save you money in the long run by providing coverage for unforeseen accidents. Another benefit of the Monthly Best Buy Protection plan is the convenience it offers. You can manage your plan online, making it easy to track your coverage and file claims if necessary. Best Buy also offers fast and free shipping for repairs and replacements, so you can get back to using your device as quickly as possible. Overall, the Monthly Best Buy Protection plan is a smart investment for anyone purchasing electronics from Best Buy. With its extensive coverage, 24/7 support, and easy-to-use online management tools, you can protect your investment and avoid unexpected expenses in the event of device damage or malfunction.

I have kids who are rough on electronics and this program has saved me a bundle on lots of repairs. Anything from water damage to drops to it just stopped working. And if they can't fix it, they'll give you a replacement or a Best Buy card for what you paid for it, so you can find something similar to replace it with.

I can't recommend Best Buy's Total Protection Plan enough! It's saved me so many times over the years—whether it was accidental damage, hardware issues, or just peace of mind knowing I'm covered. The customer service has always been helpful and fast, and they even replaced my entire computer once when it couldn't be repaired. Totally worth the investment if you want to protect your tech and avoid surprise expenses. Five stars!

The membership not only provides a little discount but the warranty extension is Awesome!!! I've had quite a few products fail and returning them was quick and easy!! All were replaced and I couldn't be happier with the Membership Program!! Highly recommend purchasing it,you won't be sorry!!!!

Been a BB Member for years now. The 24m Protection plans are well worth the cost of membership.