Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 11081 reviews
(11,081 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best option for any item you can buy to be secure and protect your money
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great having the warranty to cover mishaps and equipment that is broken by accident.
I would recommend this to a friendRated 5 out of 5 stars
Its worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buys protection plans are top notch. Anytime ive had a issue with anythjng ive purchased through them. They have honored and replaced anything that was faulty or quit working!
I would recommend this to a friendRated 5 out of 5 stars
!!! Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind with every product you buy, its just great.
I would recommend this to a friendRated 5 out of 5 stars
Great plan
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Protection Plan offers excellent peace of mind for tech purchases. With coverage against accidental damage, mechanical failure, and extended warranties, it’s a great investment for high-end electronics. The claims process is straightforward, and customer support is responsive. However, the plan can be pricey, so it’s best for items you use frequently. Overall, it’s a solid choice for those wanting to safeguard their devices long-term.
I would recommend this to a friendRated 5 out of 5 stars
Luxury from the plan equals comfort.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The luxury of knowing I am protected and if i dont have the knowledge they do is comforting. Beautiful! Its appreciated to have come out with a plan like this.
I would recommend this to a friendRated 5 out of 5 stars
Total tech membership
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever bought since I buy everything from bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Winston-Salem, NC Protection Plan, Worth the $$$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely Worth the Money! I have used my protection plan many times. I would have already spend way more than the protection plan cost me. All the guys on the Geek Squad in Winston-Salem are absolutely amazing, always willing to help and take there time to help! Please schedule and appt because they are very busy.
I would recommend this to a friendRated 5 out of 5 stars
Great product.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing what the protection covers. Well worth the small upfront cost.
I would recommend this to a friendRated 5 out of 5 stars
Keeps my valuables protected
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With rising costs it feels great to know my tech is protected and can be fixed.
I would recommend this to a friendRated 5 out of 5 stars
Total member
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Love my geek squad protection been a member now for years never disappoints
I would recommend this to a friendRated 5 out of 5 stars
So worth it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never get this kind of “extra” but I did this time and I’m SO GLAD I HAVE IT! I’m definitely renewing it when it’s time.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been a member for years now and i plan on continuing being a member for best buy has always been very good to me and to this day ive been recommending my friends and family to become a best buy member and my friends and family did verify that they were very pleased as well so i know its not just me that best buy is treating me with top service.
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t had to make a claim yet, but Best Buy has done an amazing job at reviewing any electronics I brought in and letting me know what the best course of action is repair or replacement wise
I would recommend this to a friendRated 5 out of 5 stars
Best Deal Ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had a really good experience with Best Buy Protection so far. It gives me peace of mind knowing that if something goes wrong with my electronics, I’m covered. I like how simple the process is—whether it’s a repair or a replacement, it’s usually fast and hassle-free. The coverage goes beyond the manufacturer’s warranty, which is a huge plus. It also makes me feel confident about my purchase, knowing I won’t be stuck if something breaks. Overall, I like it and definitely think it’s worth it for bigger purchases
I would recommend this to a friendRated 5 out of 5 stars
Great challenge with awesome bosses
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great game, takes real skill and patience to beat some bosses! Would recommend!
I would recommend this to a friendRated 5 out of 5 stars
Total tech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and it save me money this is my third year and I am going to continue to keep it
I would recommend this to a friendRated 5 out of 5 stars
Get it now!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t be without it!!! Thank you ! It’s a great investment for your tech
I would recommend this to a friendRated 5 out of 5 stars
march 12, 2026
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use and easy to read. easy to learn, the tech was very helpful and knowledgeable
I would recommend this to a friendRated 4 out of 5 stars
Peace of Mind with Monthly Best Buy Protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently signed up for the Monthly Best Buy Protection plan, which offers coverage for up to 24 months on various electronic devices and appliances. As someone who relies heavily on their gadgets and appliances, I was intrigued by the idea of having extra protection. Here's my take on this service: Pros: Affordable: One of the standout features of the Monthly Best Buy Protection plan is its affordability. The monthly cost is quite reasonable, making it accessible for most consumers. It's a cost-effective way to ensure your investments are protected. Flexible: Unlike traditional extended warranties, this plan offers flexibility. You can choose the devices or appliances you want to cover, and the coverage can be adjusted or canceled as needed. This adaptability is a big plus. Convenient Claims Process: The claims process is straightforward and hassle-free. In my experience, Best Buy's customer service representatives were helpful and efficient when I needed to make a claim. They guided me through the process, and my issue was resolved promptly. Coverage for a Variety of Devices: The Monthly Best Buy Protection plan covers a wide range of electronics and appliances, from smartphones and laptops to kitchen appliances and home entertainment systems. This diversity is convenient for households with a mix of devices. Cons: Monthly Commitment: While the monthly cost is reasonable, it's important to note that it's an ongoing commitment. If you stop paying, your coverage ends. Some customers may prefer a one-time payment for extended warranties. Limited Duration: Although the coverage can extend up to 24 months, it is limited in duration. If you plan to keep your device for longer, you may need to explore other extended warranty options. Exclusions and Conditions: Like all warranties, the Monthly Best Buy Protection plan has its share of exclusions and conditions. It's essential to read the fine print and understand what is and isn't covered. No Accidental Damage Coverage: This plan primarily covers manufacturer defects and malfunctions. It does not typically cover accidental damage or loss, which might be a concern for some users. In conclusion, the Monthly Best Buy Protection plan is a convenient and cost-effective option for those looking to extend the warranty on their electronic devices and appliances. It provides peace of mind and can be especially useful for covering high-value items. However, it's important to weigh the pros and cons, especially the monthly commitment and limitations on coverage duration. If these aspects align with your needs, it's a worthwhile investment for protecting your valuable tech gadgets and appliances.
I would recommend this to a friend
