Customer Ratings & Reviews

I absolutely love the Best Buy Geek Squad Protection Program and highly recommend it to anyone buying electronics. I’ve been a true fan for many years, and it has saved me so much hassle and money. The coverage is reliable, the service is quick, and the peace of mind is priceless. If you’re investing in new tech, this program is a no-brainer!

So glad I don’t have to worry about my tech stuff breaking. I can just get a replacement with no hassle. Gives me such peace of mind.

The protection plan offers good value if you want coverage beyond the manufacturer’s warranty. It provides repair or replacement for accidental damage and defects, which adds reassurance for expensive electronics. It’s not cheap if extended for 24 months, but the peace of mind is worth it if you’re investing in high-end gear

Best Buy Protection made a stressful situation easy. My laptop developed a hardware issue and the claim process was incredibly simple. The team walked me through everything and the repair was finished sooner than expected. Five-star experience.

I’ve recently began purchasing at best buy for computer for my gaming son, laptop for my college freshman niece, and misc things I need for school and work… the value I get in all my items is really surprising! Things are so expensive but here I feel the value and warranties cannot be beat. I won’t purchase electronics anywhere else.

Nice insurance. It is good to have a backup when one remote is destroyed or lost.

I am glad to have this service for the protection of my iphone

I always buy the extended protection and it has saved me so many times over the years. You do not want to have to cough up cash a year in because of an accident.

Totally worth becoming a member for Best Buy Total Member! Replaced my vacuum with no problem. All the products I purchase at Best Buy are instantly covered. Appliances, Car Audio, Apple products and Care, everything. Well worth it!

Best Plan I ever got, it also insurse new purchases.

Great product protection— never used to buy but the one time I did it was so helpful! We needed to use it and it’s was wonderful- and so were the Geeks! Definitely recommend!

I love your store deals and geek squad computer service too. I have purchased many product through the years, from printers to repair service, and I have always been satisfied. Thank you.

Best Buy protection is fantastic. One must consider the protection coverage when purchasing new products....that is unless you have TOTAL coverage. I would suggest TOTAL protection. It is worth the investment.

I have used this product for several years now, I operate my computerwithout worry. Since I began using I have not had any disruptions with my service. I use it with total confidence. Any little bug that I encoutered was quickly addressed and solved.

I have used this protection on everything I buy. If there's a problem, Best Buy Protection stands up and makes it right, as long as the item's warranty is intact. It's worth the price.

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Helped a lot and is a no brainer if you want an ease of mind

Purchasing additional coverage at the time always seems like “extra” money until you need it. Best Buy is also the best of keeping track of purchases thru your account to make getting it fixed handled.

Love the protection it gives me and knowing it is there if I need it.

It is very necessary for those people who want to have their things with insurance inside the store