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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 11149 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

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    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 289 Showing 5,761-5,780 of 11,149 reviews
  • Rated 5 out of 5 stars

    Computer support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great security package with easy renewal and online and/or in store tech support

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Total Tech Membership

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hoping to get free advice from geek squad over the phone about installing a router I purchased from them. After transferring my call 4 or 5 times, they said they’d have to charge me to make a house call with 20% off. I thought something like a router they could do over the phone so I declined the home visit. Wondering if Total Tech membership is a good value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tweetybird

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that I have protection on all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth buying Totaltech for the free protection plans. Great value for a family with children.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set of ear phones. Great choice for my kids. Absolutely will recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SE walker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like getting the 2yr protection coverage, just for being a total tech support customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helps with not worrying about yo ur devices/ appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always good to have a great protection plan. Best Buy plan is so worth the 2 years of worry-free headaches and savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy protection helps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy protection helped me when we needed the coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was alerted in an email that my subscription was getting ready to expire so I had a chance to look at it and renew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through and I’m always always always so happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t complain

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain since it’s free with the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the value, never had issues in contacting support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having this protection on everything I purchase from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! What can I say about getting a warranty? :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing i definitely recommend getting it and using it its very good to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome perks! I love it. Best plan option superb!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD FOR ALL

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good protection plan everyone ought to have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes a bit Pricey on some items but cheaper then a new fridge, phone or stove

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take care of things well and the service is good. Always a happy shopper and glad things work out well.

    I would recommend this to a friend