Customer Ratings & Reviews

All my gaming equipment is protect so I don’t have to worry about it ever break down because Best Buy total will help me get it replaced !

Great for the price! Just remember to adjust the equalizer!

Best Buy Protection is the core of Total Tech. Been buying a LOT of electronics for years. The discounts, special sales, early sales, paired with a Best Buy credit or store card is a life hack.

Design is pleasing and pretty comfortable to hold. Works good like every other play station controller.

Recommended, I used it for my drone, my speaker, my 360 camera and headset

I havent had to use this service yet, and I honestly hope that I will never have to but it is always a great idea to cover your purchases. We are in the process of creating a gaming room and the ability to have all of our purchases covered will make me want to come back here again and again for everything we need.

Love this product. Its great for a corded controller. No need to worry about it dying or finding batteries. It has a head set jack too.

I always add Best Buy monthly protection to my large Best Buy purchases. Geek Squad has always been a big help anytime problems would pop up. Best Buy has always stood behind my purchases. Great knowledgable tech's. A+

I had too have a washer and dryer replaced, there wasn’t any problem getting a replacement. And I received a new pair Thanks Best Buy.

I am very satisfied with the best buy monthly protection. It gets old having to pay a separate price or protection on each item you buy. This is a good idea to utilize if you purchase multiple things from best buy.

Need an extended warranty because manufacturers make garbage that breaks too soon!

PROTECTION PLAN LENDS GREAT DEVICE FUTURE SECURITY WORTH THE COST

Great game. Wanted it for switch and I would recommend it for this platform

Customer services exemplary. Products are favorable. Requiring customer service for products that are damaged is outright. Fantastic.

My Best Buy Protection has been an absolute nightmare to deal with. I have spent 2 months trying to get a stove repaired, but the process is a system of automated messages and call center employees who shuffle you back and forth. When using your Total Protection plan you must call a hotline to initiate a repair request. You pay a fee based on the cost of the appliance before scheduling the diagnosis. A repair ticket was initiated on June 8th. A tech came on the 11th. The part was delayed several times before we were scheduled for the repair almost a month later. I received a call to confirm that we still had our appointment. I received a text the day before and the morning of our appointment with confirmation. After taking off work another day, a cancellation text came at 11:40 rescheduling for a few days later. When a tech finally came for the repair it didn't fix the issue. We went through the process again, The same tech came to diagnose it again, and said it was the same part. It is now JULY 29th and we are rescheduled for August 6th to receive a power cord. We have taken so much time from work and been without a stove for 2 months, I wish I had just thrown the bad one away and bought a new one, or paid a reputable service company to fix it. With so many hours wasted and no return calls from managers, I strongly recommend saving your money and just buying a new appliances. With the cost of 2 years total protection I could almost buy a new stove.

Thank you for your usual excellent service in store and delivering. I am enjoying my expensive toaster at a marvelous reduced price! Always grateful.

It’s excellent, and the fact that it has the three in one meaning microwave/convection air/air fryer. The fans are a little loud and there was no instruction booklet that came with it.

Knowing the items are This is fine for what it is.it is good protected. I bought a new TV, a sound. and subwoofer system. The entire system is the lg oled system

Very good computer, so fast, easy to install. It takes so less place on your desk. I love it and recommend to buy this computer.

I recommend getting this awesome protection plan, i had an issue with my fridge and they came and fixed it right away the next day.