Customer Ratings & Reviews

Always pleased with the service provided. I have never had any issues that could not have been resolved by Geek Squad. Having them is a must!

the 24-month Monthly Protection Plan is a fantastic investment for anyone looking to protect their valuable device. The comprehensive coverage, affordable monthly payments, and exceptional customer service make it a standout choice. I highly recommend this protection plan to anyone seeking reliable and affordable device protection. It has certainly given me peace of mind and confidence in the safety of my purchase.

Excellent service offered by Best Buy. Easy and quick service for items purchased!

They protect you when things go wrong. Today’s technology doesn’t always hold up. But this plan has your back.

I am so glad I purchased the protection plan for my computers and printers. You never know when something is going to happen and you have to send it for repairs.

Best bang for your buck! This has paid for itself several times over! Sometimes these end up being a waste, but today's electronics are not designed to last, they're designed to be fabricated as cheaply as possible. That means your likelihood of getting a dud is higher than in the "old days" when we repaired appliances instead of replacing them. I would strongly recommend this coverage to everyone, especially for laptops and large appliances. Definitely worth it!

I have an annual membership and I don’t know what I’d do without it. Not only do I get advice and recommendations on all products I buy but more importantly fixes from minute to extensive are available endlessly. I learn technology as I age (SR. Citizen) and the “techies “ are always so patient with me.

Ovrtall the protection is good and the program is helpful

So far easy to use looking forward to use the new ipad.

Best Buy shopping experience. The Bright New Smart 65 inches TV

Always available, easy to replace items under warranty, and they always have backup plans in the system.

Probably the best investment I made all year. All my purchases are automatically added onto the warranty without having to do anything. So there's no need to get individual extended warranties. Already paid for itself on my first repair. No hassles at Geek squad and they prioritize the repair if you are a member.

Best is the best. Protecting for this equipment is excellent

Best Buy protection is worth it . Great having peace of mind

Best purchase you can make any item you buy you get a 2 year warranty

This Dryer is very quiet, senses if my clothes are still damp or dry and adjusts the time remaining. There are many smart features but i am still learning how to use them. The LGThinQ App is useful and i can see how much time is left to finish my load and other things.

Best Buy Total Tech protection is worth every penny. For the price it is for one maintenance you can have complete protection for your computer or laptop for a whole year 24/7/365. Why not? Makes perfect sense to me. The technicians are always professional and helpful every time I come in to the store or do online. I highly recommend it. You will not be disappointed.

I have benefited from being a member of Total Tech for many years. it is a comfortable feeling knowing i have first rate tech support any time i need it. this includes support from non Best Buy purchases. I tell everyone i know, buy this wonderful protection plan.

The fact that i have continued support for my Best Buy purchases really gives me a good feeling. Knowing I’m covered even when the manufacturer coverage comes to an end is very helpful. Also, it is affordable.

Great best buy protection plan providing excellent coverage of the product purchased!