Customer Ratings & Reviews

This is an excellent purchase provides great savings

The people at he Geek Squad desk are great have helped me, answered questions and shown me on different computer and camera questions.

The fixed my latop with 1 day after dropping off. Tech associates were awesome, specifically Angel. Great customer service and excellent in communicating his find and relaying it back to me. This service is worth every dollar.

I am thankful to be a Total member. We just had a computer repair that was close to $300 but with the membership it was 0! Have saved more than the membership costs so far this year.

[Employee of bestbuy] Love a good protection plan. Ease of mind is always a nice thing.

Everythinde works as it should. I really do not like to use more words here to get to 50 characters

These work great my husband is a auto body tech and he is loving these I work part time in restraunt kitchen and and also love mine on those 90 degree days.

Love the fact that I am covered for 2 years with my new S25 ULTRA cellphone which I recently purchased.

I love these small self adhesive picture of quality papers, because it creates hours long playtime with my son who loves to make different stickers. And the best part is that it is sticky enough that it can be moved but it’s not so sticky that it causes damage

Absolutely love that this comes standard on almost every purchase I make as part of my Total Tech membership. It's a bit pricey if you don't buy a lot from here, but if you shop at Best Buy frequently enough or make purchases of larger/more costly items, these protection plans pay for themselves. I have had to replace a few items that were purchased and because of these plans, it was the easiest process ever. When the item I am replacing is in stock, its a simple same visit/day exchange. If not, they either ship to the store or directly to me. Love the convenience!

i bought this and in 1 month have already used it 7 times to fix my computer, then my emails, then scanners and great for questions or to speed up your computer and even add on free software protection. this is for a year. this is beyond worth it.

Good price for a good gift I really love Best Buy for good offers

I am grateful for the option to purchase this as added protection. Electronics are far from being cheap. I find comfort knowing that Best Buy has my back in the event an issue arises. I am also a fan of the extended price match,and have used it several times ,with gratitude! Thank you Best Buy

Saved me so much money so far, and it gives great perks! I feel taken care of every time I go in as a valued customer.

I was apprehensive to spend this much on this. Simply, because I did not understand to scope of it. Since 2002, I always purchase the added coverage. Best Buy added 2 year coverage , actually does. Many other companies are using one that's initials are "A S" insurance and it's BS. If you are like me and game a lot on a PC. It has proven to be well worth the value! Inevitably , something breaks at the end of month when I am broke. So, having to pay for the coverage again was problematic. With this, no worries, you already paid it forward.

Works well similar to older models that I bought 12 years ago

Lot of the times stores sell an insurance that doesn’t really cover much but Best Buy’s insurance covers everything. Honestly recommend if you plan on getting lots of products with them as you’ll save tons on insurance and other things

This membership makes you special; your products are fully protected.

Help is available. We like to think that we don't need it, but we find ourselves needing experts.

Love my protection. Gives me peace of mind. Its included with the total membership.