Customer Ratings & Reviews

Best Buy has the best protection plan service I've ever used with a company. It's great being able to drive down to a Best Buy and getting immediate solutions on my protected purchases. Would recommend to anyone.

I have not had to use the Geek Squad recently, however in the past they've been able to guide and help answer my questions.

nice to have the extra protection for my membership included

Great and hopefully will never have to use this but have it

Always great to have the protection. Never know when something can happen

Great way to protect your items. Saves you time and money

Purchasing a membership was well worth it because you receive 24 months protection free on any product you buy. That alone pays for it itself especially since you have the peace of mind that if something goes wrong you can get it fixed or replaced

It should help if anything goes wrong with the machine.

In all respects, it is better in terms of warranty and product quality, thank you.

Geek squad "Knowledgeable staff, great selection, and top-notch customer service make Best Buy my go-to electronics store."

Good coverage for all my computers. When assistance has been necessary with computers, always knowledgeable and helpful.

I actually didn't purchase the protection but because I have the Best Buy Total membership, it comes free with almost all my purchases. It is worth it for your products.

I alway make sure I have total tech. I use it for everything!

I haven’t needed to use the protection plan yet, but it’s reassuring to know it’s there just in case. It adds a lot of peace of mind, especially for something I use every day.

It was free with best buy membership only reason i got it

Pros: Covers eligible products for up to 24 months against accidental damage, defects, and malfunctions Includes two accidental damage claims with no deductible Extended warranty coverage can be added on to most products Available in monthly or annual payments Easy to purchase and manage online or in-store Cons: Can be expensive, especially for high-value items Coverage does not include loss or theft Some products are not eligible for protection May not be worth the cost for some items

Geek Squad was very nice, helpful and knowledgeable. They made my experience setting up my new iMac desktop painless.

Best purchase all year , go get the product and you will be amazed

Best buy has all the products I need The benefits from being a member is absolutely wonderful because it covers the insurance cost for all products bought. In addition to the insurance the membership plan gives you a slight discount to purchase certain products.

The protection plan i had purchased for the electronics was well worth it