Customer Ratings & Reviews
Customer reviews
Rating 4.8 out of 5 stars with 11101 reviews
(11,101 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Your covered
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection for all your tech essentials.. so you don’t have to worry about the unexpected..
I would recommend this to a friendRated 5 out of 5 stars
Icing on the the Cake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anytime you get extended protection with an electronic purchase it a good deal. Icing on the cake.
I would recommend this to a friendRated 5 out of 5 stars
Old coverage was better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like the new protection plan. After the 2 years are due then best buy gives you a monthly plan to keep coverage on your item plus a yearly fee to keep the plan. The old plan was better. All you had to do was pay a yearly fee and all items that you bought at Best buy was covered, as long as you were paying the yearly fee.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this for insurance. No problem if nothing happens for you to have to use it!
I would recommend this to a friendRated 5 out of 5 stars
Must have!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection plan that basically pays for itself, it’s a must have!
I would recommend this to a friendRated 5 out of 5 stars
A must have
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has really taken care of us over the years. This program has been money saver over the years. They have fixed my computers, replaced a TV and installed equipment for me. Will never go without.
I would recommend this to a friendRated 5 out of 5 stars
Geek Total protection plan
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great way to buy peace of mind. Technicians are well trained and helpful. Prompt service. Great value
I would recommend this to a friendRated 5 out of 5 stars
Total Tech for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total Tech is a no-brainer. Best Buy is no-nonsense; they've always taken care of us. They Deliver when other companies don't. We love the protection plans and will continue to use them for life. I love the online access to tune-ups for your computer. It takes a little bit to get with an agent, but it made my computer so much faster.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Awesome value. Awesome finance. Easy terms.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad experience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is a solid team. Will got the extra mile to get me the answer and solution. SXNMobileNotary
I would recommend this to a friendRated 5 out of 5 stars
Great Protection to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great thing to have, if you buy a lot from Best Buy.
I would recommend this to a friendRated 3 out of 5 stars
The protection plan situation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a protection plan is generally a smart idea, and this one has its pros and cons. It’s helpful when you need a replacement—service at the counter has been smooth. However, dealing with Geek Squad has been frustrating. I’ve encountered rude staff, inconsistent information, and a lack of accountability. For example, I was assured I'd receive the exact Apple product back after sending in a headset, but got a different item with no explanation. Unfortunately, there aren’t many alternatives to Best Buy, or I would’ve switched long ago. So overall, the plan is useful, but the experience can be hit or miss. This was just my experience—others may have had better luck.
I would recommend this to a friendRated 5 out of 5 stars
I would buy it again
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a purchase you hope you never have to use, but it's there when you need it.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Useing the online ordering was real easy and nice and easy to use
I would recommend this to a friendRated 5 out of 5 stars
Smooth!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So smooth! I really love the grip and the silence!
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Advantages
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing coverage automatic with Best Buy Membership. Very valuable.
I would recommend this to a friendRated 5 out of 5 stars
Plus plus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great add-on service that keeps you protected within that window of failure for a replacement.
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You will save more in the long run. Need this in case anything goes wrong
I would recommend this to a friendRated 5 out of 5 stars
Extra protection of all products.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes buying products at Best Buy an additional value.
I would recommend this to a friendRated 5 out of 5 stars
Protection for the masses!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protection is always in order! I enjoy the extra level of protection!
I would recommend this to a friend
